Hill Country Apartments by Landing

The apartment was ver nice but we had a lot of trouble getting into the apartment because the code we were sent via email didn’t work. We could not use the recommended app for access either. We had to call a support number in WA for assistance and they were able to help us after about 15 minutes.

Check in procedure was terrible. Several steps via internet. Also, third party furnished the wrong entry code... we were left standing in the cold for over 30 minutes til someone could give us the correct code. Mold on ice and in the freezer. Area was very nice.

It was exactly as shown in the photos — neat, clean and organized with all the necessary amenities provided. Our stay was seamlessly managed with timely communication. We were very comfortable in our space and enjoyed walking the grounds.

Poor communication with maintenance people air conditioner broke bath tub would not hold water outlets in kitchen did not work. None of this was fixed during our stay despite several attempts to has them taken care of during our stay

The property is fine. It is the management company (thelanding / barsala) that is atrocious. I was given no physical key and the digital lock locked me out of the apartment. I spent over a week talking to support about how the lock was having issues and one night the lock never worked and I had to get a hotel stay. I am in the process of trying to get a refund for the cost of the hotels, but the company is not covering the full costs of the hotel stays. 0/10. Avoid and will never book through the landing or barsala ever again.

Did not match pictures

very professional and clear communication.

Best hotel stay ever

The apartment was very clean and I liked that it had no carpets that could attract odor etc. However it turned out that the air conditioner compressor had gone out and for the 10 days that I was there about half the time the AC was not cooling the apartment. It took two days to get a repairman out there to work on it and there was no compensation for having paid for a nice place with AC for 10 days and not having it several nights or more.

Apartment was brand new, fresh paint smell. Fully furnished. I could easily live there. Pool is like a resort. Will be back in December.