Fairfield by Marriott Inn & Suites Shelbyville

Great facility, good breakfast.

Housekeeping failed to clean our room one day — a fairly significant blight on a hotel brand. I emailed a member of the executive staff, but the reply I received was a bland, face-saving corporate response. There was no real effort to “make things right,” the way we strive to treat our own clients. In fact, the lackluster reply only made the experience worse. That said, the rest of the day-to-day staff were excellent.

The two nights we stayed were good. Was not made aware of this fee that is applied if the staff deems you a risk of destroying the room. 20 extra dollars a night. So to my shock after being told it was all paid up to be sprung on with this 41 some dollars extra. We pulled the rest out in cash and did not have it on the card, could not take cash for the payment. Would have been nice to know of this before hand so I did not have to ask family to spot that 40. The over night receptionist was amazing though. I forgot her name. She was so kind and because of her we will most likely book with this place again.

Newer, very clean hotel. Nice sized rooms, very comfortable and a good location. They also offer a free breakfast.

Very comfortable

2nd time staying here and has always been great

The hotel was clean and beautiful. Very easy to locate.

Housekeeping did not come every day, but facilities were very clean.

Nice place.

Appeared to be a very new facility. Very clean, staff was friendly and helpful, and room was quiet, clean and comfortable. Breakfast options were also very nice.

Clean, comfortable