Grand House Near Etihad Coop Live

Not a thing

We had a very concerning experience at this property and would not stay again. On arrival, the access code provided did not work, and we had to contact the host to gain entry, which was not a smooth or reassuring process. Once inside, we found that the main living area was locked and inaccessible. There were also signs that someone had been staying at the property, including food and alcohol left in cupboards, which was unexpected and uncomfortable. The overall condition of the property did not match the listing, and the issues raised genuine concerns for us stained mattresses , unsafe garden area , unclean cupboards/ drawers . Unfinished walls , very very very poor and charged at nearly 280 pounds a night . As a result, we did not feel at ease during our stay. I reported these concerns through Booking.com, however the host refused to offer a refund saying they suspect fraud! and did not address the issues raised. Booking.com have also avoided compensating us passing it onto us to contact the host. I would strongly advise future guests to carefully consider this property before booking.