WHome Cozy Alfama Haven: Perfect for Exploring Lisbon

La réponse rapide et l’amabilité pour déposer nos bagages avant l’heure qu’on pouvait y aller. Cela a permis de pouvoir se promener sans les bagages. L’établissement est également proche des toutes les commodités. La machine à expresso et la cuisine est aussi un plus.

L’appartement en entier: on avait l’impression de dormir dans une cave( ce qui était je pense le cas) Il faisait humide, peu lumineux, la voûte en brique s’ effritait en dessus du lit et des petit morceaux tombaient. ( en espérant que personne a dormi la bouche ouverte). Une seule serviette par personne pour tout le séjour. Le lit était une catastrophe: les lattes du sommier étaient cassées , le matelas grosse tache suspecte: propreté du lit à revoir . Mur effrité, chaise cassée. Souci important d’insonorisation:Grasse matinée à oublier. Il faut se coucher très tard et se lever très tôt pour entendre le minimum. Nous avons été très déçu du logement mais de l’hôte.

The posting for this rental is misleading. Communication starts out fine then, nothing. We asked if there was parking, no response to the question. We had to park at least a half mile away and drag our luggage down narrow cobblestone paths that gps does not calculate well in this area. Once we finally arrived at the rental, we were told the lockbox combo and were sent a link of a “suprise” of how to use the key in the lockbox. Well the link did not work, but we figured out how the key worked and got inside. Inside the place looked clean and cozy is accurate. The bathroom is extremely small with no counter space. The next issue was the tv that is actually a computer monitor that is set up to stream. The tv was unplugged and when we plugged it in it came on but you could not turn it off, lightbulb moment, that is why it was unplugged. Next issue the WiFi, we were provided a network name and password in an email, well that did not work. We contacted Maria and she assured us that the WiFi worked as well as the monitor. She advised us to reboot the router and put new batteries in the remote, nope that did not work. After over an hour of communication with her trying to get on the WiFi, we notice on the bottom of the router a different network. She had given us the wrong information in the email. Then even after getting the WiFi connected the tv “monitor “ would not work. At this point we were totally frustrated and wasted vacation time with all the misinformation.