Lime Tree Service Apartment Golf Course Road, Gurgaon

I had a truly pleasant and comfortable stay at the hotel. The rooms were well-maintained, the amenities were great, and the overall ambiance was welcoming. A special mention and heartfelt thanks to Mr. Sumith, who went above and beyond to ensure everything was perfect during my stay. He was incredibly supportive, attentive, and always ready to help with a warm smile. His professionalism and friendly attitude made a significant difference in my experience. Highly recommend this hotel, especially for the excellent service and dedicated staff like Mr. Sumith. Looking forward to staying here again!

Room size. Amenities. Pet stay .

Servants seem to be lacking in hygiene. The kitchen is very unclean from where food comes to be served. They are okay in room cleaning etc. But their personal hygiene would be appreciated. Since we pay for our stay every small detail matters.

I liked the overall stay. Especially considering my pet was with me. The inputs given last time were taken into account and the improvements made are appreciated.

Friendly helpful staff. Good location. Clean Apartment. A big thanks to front desk Mr Rachit. He was very helpful. Thanks .

I recently stayed at your property and unfortunately, my experience did not meet expectations due to several service-related issues. Although the room and location were satisfactory, the service was quite disappointing. Despite receiving confirmation that check-in was available from 12 PM, I was informed upon arrival that the actual check-in time was 2 PM and no rooms were ready. I had clearly communicated my arrival time in advance and requested an upper-floor room, but after an hour of waiting, I was offered a ground-floor room, which I declined. After further waiting, I was finally given a room upstairs, but it was far from ideal. The room had a connecting door to another unit, the air conditioning was ineffective, the TV did not work, and the fan was extremely slow. The following morning, I contacted the reception around 9:30 AM to request the breakfast included in my booking. Despite multiple follow-ups, breakfast was not delivered for over an hour. I eventually had to go down to the reception myself, where I was again asked to wait. I was informed by a staff member that breakfast was already prepared and kept upstairs, yet it still took another 30–40 minutes before it was actually provided. This experience was quite frustrating and did not reflect the level of service expected from a listed property on Booking.com.