Bulls Head Inn Rooms

We booked the family room for myself husband and 2 children the room was absolutely beautiful very spacious and decorated beautifully 🤩 absolutely spotless and the bed was perfect so comfortable the children ages 12 and 13 shared the bunk beds which where better than any ordinary bunk beds the bathroom was huge with a walk in shower and freestanding larger than normal bath tub,, the bedroom and bathroom where furnished with gorgeous furniture far better than any room I’ve stayed in before so much character even as far as the old fashioned toilet systen and radiators just beautiful 🤩 We had plenty of tea and coffee We had a meal and drinks in the pub which is just as beautiful as the room the food was of high quality and the staff where very friendly and welcoming the owner who showed us too our room was really friendly

I can’t fault the room or staff or anything regarding the service we received the only thing I would say is a few of the locals who where drinking in the pub where quite unwelcoming and made us feel uncomfortable this however would not stop us returning as everything else was amazing

Alton the village

The noise of the stairs leading up to each room as other guests very loud Cost Door handles to entrance badly fitted and fell off when pulling door shut we had no key for the room for a while either! We were asked to go in another room across the landing but even though handle had dropped off we were able to lock the door and so decide stay put, we told staff this was what we had decided, we went out for the evening, got back late on got in bed and next thing noise on stairs and then someone trying to put a key in our door! Saying it was their room I said it wasn’t and they tried again before finally leaving to go find someone out of pub to help with their issue, we presumed they got the room we decided against earlier. Wife felt quite nervous after that. So safety issue had occurred. No breakfast either! Room very hot, no air-con and no fan!!

The location

When we first arrived everything seemed ok we got to our room everything seemed good but then there was no heating our room was freezing we contacted and addressed the issue took over an hour for it to be resolved. Went to get a shower before going out for dinner the shower wouldn't turn down so almost scolded myself with the heat addressed this with the owner he moved us rooms, we then went downstairs for dinner ordered our food the chips were still hard and undercooked the chicken pie was spicy basically got told we were liers when we addressed this ordered prawns as a starter if that's what you can call them never seen anything like it, management is rude arrogant and clearly doesn't like anyone unless they are local definitely the biggest waste of £140 I have ever spent

Very good. Perfect for alton towers

The owner of the pub & accommodation (Chris) was extremely friendly and went above and beyond to make our stay extra enjoyable, which included putting free credits on the kids arcade machine in the pub to giving out free packets of sweets to us unexpectedly. Thank you Chris, you made us very welcome!

Nothing

Lovely decorated rooms, just a little disappointed with the small amount of parking at the pub but overall very nice place to stay

The property was ideal in regards to location to Alton Towers and closeness to a lovely pub.

It’s not that we didn’t like it, just something to point out to future guests. The road is very narrow and parking is extremely limited.

Clean

Parking is shit