Altinel Ankara Hotel & Convention Center

Nothing at all

The hotel staff dealing is very dry and making you feel like you are staying for free, the internet is very bad not reaching the rooms, the AC is not cooling and i couldnt sleep because the room like an oven The breakfast is very normal and the staff is not welxoming and not professional at all

Great people and Staff , very good breakfast

Poor english of staff

Everything was great

The room is very big and elegant. Though the facilities in the room is a little bit old, they are functional. The beds are comfortable. The staffs are very helpful, and they help you park your car. Besides, they provided the welcome fruit plate. The omelette provided during the breakfast is very good.

None.

Absolutely do not recommend! Location is the only good thing as its quite central and near the train but other than that avoid at all costs.

They were a convention centre but almost no staff spoke English. Pool was closed for the entire duration. There is zero sound proofing and the noise from cars and people outside were really bad -literally kept us up all night. We asked to be moved but the only room supposedly available was a tiny one with 2 single beds (family of 3). The aircon wasnt working and the room felt like a sauna. After cleaning, we found the dirty mugs put back as if they were clean. We then called for mugs and they sent the security with sugar instead. On our way out calls for a porter were ignored and multiple staff watched as we carried and loaded all items ourselves, eventually a security guard felt bad and helped move some items with us. Loved Alanya but absolutely regret booking this hotel. Will not make the same mistake again!