Elegant 3BR w Pool Near Downtown WPB

The area was good, home had ample space and the property manager responsive.

The property had multiple things that should have been addressed prior to us arriving such as window treatments repaired, detergent available in the laundry room since there is a pool with chlorine and damaged/unusable knives. The worse part was the roach infestation. We initially thought there were a few small ones, but quickly realized there were many different sized in various areas of the kitchen including the utensil area which meant we can’t use the kitchen safely and the food we purchased couldn’t be cooked and handled there. The property manager sent out someone to treat the area and sent us traps from Amazon which came later on. We had to go out and spray with a non toxic spray ourselves and clean the kitchen multiple times in order to try to remain there with our four kids and small dog. It was gross and two days later many various roaches started coming out and dying. We realized we had to leave early because the kitchen needed to be fumigated and this should have been done prior to people coming to stay there mor tested while we are there, which is unhealthy. We requested a cleaning refund back and a night that we couldn’t stay any longer. The property manager said one thing but then after many days of back and forth only refunded the cleaning fee not the $100 for inconvenience the promised. The stay was over $1200 for a few days and we were shocked that this was not addressed prior. If someone truly cleaned the area and looked through the utensils area and kitchen draws and stove/oven, they would realize that there is a big big unsanitary problem and would have taken care of it or had us go to another property they owned. Very disappointing.

The beds are comfortable and both showers are everything that was the best part of the entire house

The fact that they lied about having a pool and it’s an above the ground pool that if you stand up in it, it’s gonna come to your waist. I’m 5 foot four and it came to my waist you couldn’t even cook dinner because they had 1000 roaches I was trying to cook dinner. I cannot even cook dinner. The roaches totally invaded the kitchen area the stove area and they were aware that they had roaches because they had down four or five traps already for the roaches, knowing that the house was infested with roaches. They still decided to rent it out. I would not suggest that anybody rent this house out you’ll end up taking the roaches home with you And to add insult to injury. They told me that they will give me $100 refund for the cleaning fee Mind you the cleaning fee is $169 on top of that they had terrible customer service I asked for some type of accommodation they returned $100 when I asked to have a full refund that did not happen. They just not responded to me days later and expect me to give them a five star the dining room table. The chairs are sunk in so I don’t think you’re gonna sit there and have a comfortable dinner. Two of the chairs are in the closet. That’s broken. The furniture needs to be updated and they have a nerve to charge $169 cleaning fee when you get ready to leave you have to strip the beds put the towels in the washer at least for them wash your dishes take out the garbage basically clean the house so what is the cleaning fee for the Customer has did more work than the cleaners I do not recommend this house. Take a look at the video for yourself self-explanatory.

Nice 3-bedroom house in a good location near downtown. Liked the layout for 4 adults. The kitchen appliances all worked well. It was very nice to be able to sit out on the patio at night. The Wifi was very weak so hard to watch any TV shows. Didn't use the hot tub.

Rooms not cleaned before arrival as promised. Had to wait - 1-1/2 hrs for cleaning crew after arrival. Linens and kitchenware need a refresh. Pillows and bedding were old and not very nice. Not enough washrags, hand towels, or cutlery for 4 adults. Lots of wine glasses, but no juice or beverage glasses. No mixing bowls, pizza/baking sheets, or kitchen towels. The BBQ was dirty and didn't work. Guest should bring their own laundry detergent, if planning to use the washer and dryer.

The Cleanness was done well.Getting ahold of the host was super easy.Had everything we needed there

Just minutes from down town Palm Beach

Can’t say anything bad about the property or host .

Living room and kitchen area was clean.

The bed underneath the twin bed was dirty and disgusting. Was unable to be used