Ginger Kochi MG Road

Simple

- Budget Hotel charge 4 star price - Breakfast average - Family room hall space empty... not enough sofa n chair for members to gather

The entire lobby and the room smells of ciggarettes. And the balcony windows were already damaged and anyone can enter it from the outside. I found spiders in the blanket. It was awful.

Courteous helpful staff made check in and out easy. Buffet breakfast was diverse and good.

No washroom at swim pool/ Gym. No Clock at Swm pool/Gym. No cloth stand in room for drying towel etc. No wiper in wash room.

Very efficient staffs

Had to ask for amenities that should have been present already

Good location good hotel

Day stay

NA

Our booking was cancelled due to wrong information posted by booking.com We booked a one night stay, booking.com confirmed our booking but the hotel has mentioned somewhere as day booking which was contradictory but since the booking com gave confirmation as one night with checkin at 11 and checkout at 12 next day we booked it, later the hotel argued saying it is error of booking.com etc etc

The property is very run-down and lacks adequate parking. Parking is outsourced to a nearby company, and the staff there were extremely rude to customers. I’m not sure of their arrangement with the hotel, but I did not feel comfortable leaving my car there overnight, especially as the watchman was aggressive and unprofessional. The pool was not clean, and the air conditioning did not cool adequately. Overall, I’m not sure why this property is rated as a 4-star hotel.