Sui Tetti di Bellagio by Wonderful Italy

Fantastic location and great to have some kitchen facilities

The couch was tiny and not very comfortable and the mattress on the bed wasn’t very comfortable either

The location and views were amazing. Right near the town center with shops within walking distance and a gelato store we frequented right around the corner! The apartment overall was pretty nice. The highlight was definitely the terrace overlooking the lake and Bellagio.

The facilities within the property weren’t clean/functional. Small things like a dirty kitchen, the shower that sprayed water everywhere, and the fact that we only got 2 towels for a 3 night stay were strange. Wonderful Italy was very difficult to communicate with, sometimes unresponsive, and overall unhelpful.

It was quite the effort to drag my suitcase up countless cobblestone steps to my home among the rooftops for a few days, but the view was spectacular. The accomodation was charming, even if the floor squeaked with every footstep, and I banged my head more than a few times on the low rafters. The location couldn’t be more central, with a wine bar, restaurants and little grocery nearby to stock the fridge. I certainly got my steps in traipsing through the little laneways. A warning to travellers arriving by car..the last 200 metres have to be negotiated by foot..and it’s all uphill! Make sure you have a large wine at the end of the journey.. you’ll need it.

Communication was difficult from the beginning when I had tried reaching out six weeks before we arrived. It didn’t get better as our trip neared. The rental was cheaply furnished, linens were bare minimum, the bed is old and incredibly lumpy, the soap was almost empty when we arrived, and the bathroom smelled and was evident of mold. The shower and bathroom in general is awful. If you’re any taller than 5’5” you’ll hit your head in many parts of this loft. It wasn’t super expensive so I guess you get what you pay for. For such a big company I had higher expectations of customer service, responsiveness, and accommodation. At the end of a one week stay they wouldn’t even give us more toilet paper lol My advice, stay at a hotel. There are many nearby with more amenities and not much more money.

Fantastic location - so close to everything, yet very quiet. The balcony and views are lovely. Good size apartment with plenty of storage.

The doors to the balcony didn’t shut properly, which we felt was a security risk. Also, the frosted glass in the bathroom door had obviously got broken and removed at some point and never replaced. To not have a proper door and privacy going to the bathroom was not ideal. There’s essentially no door! The shower curtain in the shower could also do with being made shorter as it just gets sopping wet.

First I want to say how stellar the staff was at Wonderful Italy. They coordinated with me when we arrived in Bellagio late and couldn't find a cab. They were calling companies to hire us a car when I found the bus was only an hour and we decided to take the buss. They also were very proactive in communication and making sure I knew where to get the key and had the code to unlock the key box.

I reserved this apartment for my mom. She's short so it this wasn't a problem, but I'm 6'2 and I couldn't stand in the kitchen....just be wary if you're renting this place as a tall person. The shower would be a challenge for anyone my height. I could stand in the center of the apartment and bedroom, but the sides of the apartment required a hunch.

I wanted to leave a review as there were not many when we made our booking. The place was exactly as it looks in the photos, it was clean and comfortable. The lockbox to pick up the key was a 1min walk and everything was communicated easily and effectively. We had 0 issues getting in after a very long day of travel and were delighted at where it was located and the 2 balconies! The lake view was amazing and the smaller balcony was covered by the roof which was very pleasant in the rain.

The only negative is the shower, specifically the curtain. It was way too long got soaked every time we showered. We also wished there were more towels, but in fairness we didn't ask for additional, so maybe make that request ahead of time. I also haven't seen the floor squeaking mentioned, the wood floor was extremely squeaky which might be a problem if you're travelling with kids who need naps, although we got used to it rather quickly.