Lisbonne hotel particulier

Un soggiorno eccellente. La signora Lucia è una persona squisita e la casa era impeccabile e dotata di ogni comfort. Se dovessimo intraprendere un altro viaggio, torneremo sicuramente in questa struttura.

Nice beautiful well serviced apartment.

Privacy and infrastructure. Location was also good

La amabilidad de Lucía, la limpieza, todas las comodidades del apartamento. Siempre había café y agua fresca. Nos permitieron efectuar el check in con 2 horas de anticipación. Todo maravilloso.

Tout, très grand, très beau et propre, super Lucia et encore merci à elle pour s’être super bien occupée de nous, et nous avons adoré l emplacement l, près des transports,

RAS

Perfect host, excellent location, no outside noises

Everything was excellent, host always there, welcomes guests and opens the door for them

STAY AWAY FROM THIS PLACE at all costs! They did not allow me to check in, and I ended up stranded in the middle of the night in front of a closed door. During the booking process, the hotel staff reassured me that it would be possible to check in around midnight. However, when I arrived, there was no reception, no sign indicating the hotel, and no contact information available. I tried calling the phone number provided on Booking.com, but no one answered. I then contacted Booking.com support, but they were also unable to reach the hotel that night. As a result, I had to urgently find another place to stay at around 1 a.m. Unfortunately, that was not the end of the story. The next morning, around 10 a.m., I started receiving calls and text messages from the hotel staff accusing me and claiming that the whole situation was my fault. There were no apologies and no attempt to find a reasonable solution acceptable for both sides — only accusations. Long story short: a very BAD experience and extremely unprofessional service.

Localização, camas confortáveis, silencioso, limpo, ótima casa de banho.

Não temos acesso a chave do prédio nem na casa, o que faz com que tenhamos que tocar à campainha sempre que queremos entrar no quarto, seja a que horas for e torna-se um pouco constrangedor. A senhora é muito simpática mas senti-me pouco à vontade porque sinto que estou a incomodar por chegar a casa tarde.

Spacious room, clean and quiet, very comfortable. We had everything we needed for a perfect stay. The location was also great. The service overall was top notch.

Sehr freundlicher Empfang durch die Dame des Hauses. Sie steht quasi rund um die Uhr zur Verfügung und ist einfach nur herzlich. Das Frühstück für 8€ pro Person ist einfach nur zu empfehlen. Und zu der Uhrzeit zu der man es möchte.

Es gibt nichts auszusetzen!