Karongwe - Chisomo Safari Camp

The location, staff, food, accommodations and activities were excellent!

The service and the staff are absolutely phenomenal. Friendly, customer orientated, going out of their way to make your stay memorable. And they did. The location of the place and the fact that you have animals outside your room door is a special feature that do not get in many places. The main restaurant with the whole reception area are beautiful.

I think for the money spent per couple per night you would expect rooms to be more upmarket (no aircon in the room) and the place in general to be more upmarket. For example, the game drive was phenomenal with amazing rangers going out of their way to give you an experience. However the lodge stocked one drink per person for sunset. They asked us what would we like to have prior the drive and we got exactly the one drink we chose as only one unit per choice was stocked. This is what I call "penny wise pound foolish": I have been to countless game drives and for that price you should get a variety of drinks and food in unlimited quantity (there is only so much you can eat and drink in 20 minutes anyway as eating and drinking is not allowed during the game drive but only during break).

I really enjoyed staying there, Steven and Gilda were amazing very friendly, knowledgeable, problem solver and caring. Also the other staff like Raimondo and Matthew also were great. It was an excellent experience. The way they were caring us, locating the lunch and dinner table. the occasions that we could have group Dinner and Lunches... was really good.

Not any specific issue.

Chisomo was fantastic. The manager Steven (or Stephen?) was wonderful and ever present. Food was great and plentiful. Rooms were everything you’d want. The property - pool, walkways, dining area - were all very well maintained. All staff were extremely helpful and friendly. All the activities were very well-executed and planned. Drivers/guides/trackers were wonderful (knowledgeable, friendly, professional, etc.). Highly recommended.

Rienie is amazing. the rest of the staff was also great. very friendly and Accommodating. always smiling

Beautiful location, knowledgeable guides and a fantastic kitchen and waiting staff.

There were a lot of people walking around in different colourful shirts to the regular staff, and we could only assume they were some form of management. What was really disappointing was that they all seemed to important to even introduce themselves to guests, if they even spoke to you at all.