PAN HOTEL AND RESORT

The location is easy to find and the view was nice, the bed was comfy, the space and the lobby staff were friendly..

In the morning, the staff cleaning the rooms were too loud. The day light goes in the room too like its saying to get up from the bed. The shower heater wasnt also that hot.

Though we didn’t use it, the pool looked beautiful, and Gerry’s Grill next door was good.

The room was old and small (especially for the price). Everything was outdated in the room. For example, who still uses actual keys for hotel rooms? Everything was unpainted and scuffed or scratched. Three times within 24 hours we had to get staff to start the hot water in the shower (which was old and didn’t have a door). The hotel staff didn’t come make the beds or clean the room, nor did they leave fresh towels or water. The staff at least were kind and the breakfast was halfway decent. I can’t believe this hotel received over four stars… it only deserves one star! Overall, a very disappointing stay!

Ample

No nearer designated smoking area not convenient to smoke as it was raining all the time

Great service, staff are very approachable. Big pools. Location is perfect.

Pool needs more attention, it was ok but can be cleaner (some insects floating in the water) but love the size of the pool, its deep tho 😅 5ft instantly after the stairs. Would be nicer to have a 4ft deep area. Apart from that great hotel!

I love that it's close to my parents house, it's a good quality and well maintained property. It got a decent size swimming pool. It was by chance that I saw it,,, they're not big on marketing. I also love that I got direct access to Gerry's grill if I crave any Filipino dishes and is lazy to go out. The staff are all friendly and accommodating! Particularly, Alyssa, Jovelle and Stephanie. I'll keep on coming back and for sure will recommend to anyone who will ask.

I wish there's a gym. The ventilation in the dining area where breakfast is served needs improvement. Food's great but you'll definitely smell delicious once you step in there.

The bathroom, the view,l from the room, the bed is comfy, the location is on the main highway

There is no enough socket for chargers