FabHotel Royal Grand - Basaveshwar Nagar

good stay

no

Satisfied with the property in terms of location and cleanliness

stay was very good and staff was so helpful

no

stay was great

no

Clean and best rooms

Nothing at all

It’s one of the worst hotels I have ever stayed at with my family. On the day I arrived, I asked the supervisor for another parking option because my jeep could not fit in their underground parking. He kept insisting that I park in their parking anyway, and as a result, the roof of my jeep got smashed. I had to spend 18,500 INR on repairs. When I confronted him about it, he started shouting at me like a goon. The room was okay, but definitely not suitable for a family. I stayed there for 4 days, and every single day I asked to speak with the manager, but they never allowed me. The hotel is run by a bunch of goons. I had chosen the MAP plan, but when I checked in, they told me I was not eligible for complimentary breakfast. Only after I showed them my reservation did they agree. Even then, for breakfast they provided only food—no coffee or tea. On top of that, every single day there were issues with other customers too. I don’t understand why Booking.com promotes such hotels run by goons. My humble request to anyone reading this review: Don’t waste your money here.

Location is good

Parking issues later adjustment was done space was less room is too compact bathroom are small and smell is coming

Cleanliness and staff courtesy

Information sharing is not adequate. Staff training is required to interact upfront with the guests sharing all relevant information about the facilities