2 Bedroom Apartment kitchen and bathroom

We could’nt get access into the property and couldn’t get hold of the managing agent, spent 2 hrs trying to get in, gave up and the whole area was fully booked. Absolute nightmare. The check in instructions were to download an app and then there were no details like property number, none of the key boxes were responsive. Contacted Expedia and spent a further 2 hrs on the phone to them and they also could not get in touch with the managing agent. The building had poor lighting outside and was over grown in the front garden, looked messy and the area stunk of rotten rubbish. I cannot judge the inside as we never got in.