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6 / 10 Guest Rating

PAN HOTEL AND RESORT

Bataan Provincial Hwy, Abucay, PH

PAN HOTEL AND RESORT - main view

About the Property

Convenient Amenities
Enjoy complimentary wireless internet access, wedding services, and a banquet hall for your special events.

Gourmet Dining
Relish a delicious meal at GERRY'S RESTAURANT and savor a complimentary local cuisine breakfast each morning.

Relaxing Stay
Unwind in one of the 70 air-conditioned rooms with LED TVs, private balconies, and rainfall showerheads in the bathrooms.

Experience the perfect blend of comfort and convenience at PAN HOTEL AND RESORT.

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free breakfast
Wedding services
Pool umbrellas
Free self parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

* Pool access available from 8:00 AM to 9:00 PM. * Free WiFi in public areas has a 1-device limit. * Guests can access their rooms with a mobile device.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6
Good3 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

H
Hermy
Verified booking
family_with_children
Standard Room
Stayed in Feb 2, 2025

"Excellent"

8.0

We had an incident where they tried to up-charge us upon check-in. We were travelling with two small children (6 and 5 years old) and I booked a room with 2x queen beds, and was told this was for 2 people only, which was very confusing. It was resolved quickly. Other than this incident, our stay at the Pan was enjoyable. Thank you.

Helpful?
Y
Yardley
Verified booking
family_with_children
Standard Room
Stayed in Jan 31, 2025

"Good"

4.0

Let me begin by saying I completely understand that this was a resort based in the province so I adjusted my expectations. My family & I were assigned to the newer part of the resort- rooms were huge & the high ceilings were a nice touch. The resort pool is a good size & clean enough to swim in. We had a few issues with customer service during our stay. We were 4 separate families checking in one after the other. At 2 separate instances, reception tried to upcharge my brother & sister at check in saying that because they were a family of four, they needed to pay for their children. This was obviously incorrect because when they booked, they indicated & ensured to book for all members of their party so the price & room that they were assigned also took that into account at booking stage. This alone, left a terrible first impression at check in. In another instance, there was a mass ant infestation in our hallway. Not 10 ants, not 20 ants....not even 50 ants... It was 100's of ants gathered just steps away from our room door. I called urgently for it to be cleaned as I was concermed it would enter our rooms not knowing my husband had also flagged it with front desk separately. No one was responding & the ants were inching closer & closer to our door. I called again & finally someone came. To my disappointment, he used a mop to halfheartedly wipe them & left a mix of dead ants with the live ones. I ended up having to approach a cleaner to ask them to spray & clean it up.

Helpful?
X
Xyrus
Verified booking
family
Standard Room
Stayed in Jan 27, 2025

"Good"

6.0

The rooms were clean and spacious. The staff were all polite and will go out of their way to assist. Particularly PJ- he even assisted us in getting a tricycle since we wanted to experience riding one.

Helpful?