Cosy Apartment in the Heart of Leicester

The location, very central.

The 250 £ deposit you have to pay. It was never mentioned on the Booking website and once you make the booking, that cannot be cancelled, you discover that you have this deposit to pay. So basically, just for a two nights stay I had to take out almost 450 £ from my account. I'm wondering how I would have done that if I didn't have enough money on it. The apartment was dirty. The windows couldn't be fully open. The curtains in the bedroom were broken. As I had the deposit given, I was afraid that I would be charged for the dirt I found when I entered the room and did not feel free to complain until I was refunded. You have to get the keys in a taxi office in front of the train station. It is not far from the place but a keybox would have been more handy.

Very nice apartment, very well located, clean and comfortable. Very good communication with the host and easy to pick up the keys and find the address, all near the train station.

The kitchen facilities are poor. There is no pan to cook pasta and only one glass to drink.

Convenient for travel to work as i was visiting Leicester. Everything was easily accessible around the area in terms of restaurants and in the apartment too.

I have paid a cleaning fee, which was included in the price, so i would expect the apartment to smell fresh and just clean in general. The bin in the bathroom hadn't been emptied, and the floor, i could tell, was mopped but left with streaks across the floor. When i closed the bedroom door, there was a bottle cap thrown behind the door, so it doesn't look like the cleaning of the floor is done properly and only cleaned what's in sight. When receiving the check out list..i was expected to throw the bin bags out, why when there is a cleaning fee. Aslong as things are thrown in the bin and no where else is the main thing and i would expect cleaners to then throw this out. Stay was ok, but i wouldn't stay again.

I like the location, size and the facilities

1)the toilet door wasn’t closing at all 2) the beddings are not very clean 3) sign of leakage on the ceiling 4) the key pick up wasn’t very clear and the staff were not helpful

Clean and cosy property located in the city center. The host was always reachable and replied right away to any questions we had regarding the property.