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9.2 / 10 Guest Rating

Four Points by Sheraton Surabaya, Pakuwon Indah

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, id

Four Points by Sheraton Surabaya, Pakuwon Indah - main view

About the Property

Luxurious Accommodation and Amenities

Four Points by Sheraton Surabaya, Pakuwon Indah, located just 11 km from Pasar Turi Train Station, offers a premium stay with air-conditioned rooms, free bikes, and an outdoor swimming pool. The hotel's 4-star rating ensures a comfortable experience with a fitness centre, business centre, and concierge service available for guests.

Delightful Dining Options

Indulge in a daily breakfast buffet with Full English/Irish or American options at the hotel's restaurant, which also serves delicious Indonesian cuisine. Special dietary needs are catered to with dairy-free, halal, and vegan menu choices.

Convenient Services and Nearby Attractions

Enjoy the convenience of a 24-hour front desk, airport transfers, room service, and free WiFi throughout the property. Explore nearby landmarks like the Sharp Bamboo Monument and Submarine Monument, with Juanda International Airport just 21 km away.

Book your stay at Four Points by Sheraton Surabaya, Pakuwon Indah for a memorable experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite, 1 King - Photo 1
Junior Suite, 1 King - Photo 2
Junior Suite, 1 King - Photo 3
Junior Suite, 1 King - Photo 4
Junior Suite, 1 King - Photo 5
Junior Suite, 1 King - Photo 6
Junior Suite, 1 King - Photo 7
Junior Suite, 1 King - Photo 8
Junior Suite, 1 King - Photo 9
Junior Suite, 1 King - Photo 10
1/10

Junior Suite, 1 King

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit offers 2 beds.

38 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Junior Suite, 1 King

Non-refundable
Room Only
20% OFF$208.81

$167.05

Includes taxes & fees

Junior Suite, 1 King

Non-refundable
Breakfast Included
20% OFF$227

$181.6

Includes taxes & fees

Guest Reviews

9.2
Exceptional504 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the variety in food options.

Categories

Cleanliness8.4
Service9.9
Location9.4
Room Quality8.9
Amenities8.9
Value for Money8.9
Food and Beverage9.4
Overall Experience9.6

Select topics to read reviews

A
amirsgSG
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Friendly staffs and good breakfast spread.."

9.0

Integrated with shopping mall

Perhaps consider providing room service

Helpful?
P
PeterseSE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Exceptional"

9.0
Helpful?
D
DediidID
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

10.0

Good place nad value of money

Helpful?
S
sindyidID
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

9.0

Very clean and convenient

Helpful?
A
AndyidID
Verified booking
couple
Standard Room
Stayed in Apr 16, 2026

"Exceptional"

10.0

Excellent. The breakfast was good and a lot of varieties. Excellent service, the staff was good (Abe).

Helpful?
H
HathaikanthTH
Verified booking
family_with_children
Standard Room
Stayed in Apr 10, 2026

"Excellent"

8.0
Helpful?
R
RuoxinauAU
Verified booking
couple
Standard Room
Stayed in Apr 7, 2026

"Happy to return to the hotel again next time."

10.0

Great place and location. Staff are polite and friendly.

Nothing. Like it all.

Helpful?
S
SoniamuMU
Verified booking
family_with_children
Standard Room
Stayed in Apr 5, 2026

"A great hotel- with direct access to Pakuwon mall. I recommend !"

8.0

Direct Access to Pakuwon Mall/ Incredible staff. So courteous and welcoming. They went out of their way to provide avocado and greek yogurt- which was not on the menu! Bravo!!

Nothing!

Helpful?
R
RenyidID
Verified booking
extended_group
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

9.0
Helpful?
R
RenyidID
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

9.0
Helpful?
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