Cosy 3 Bed Apartment Near Birmingham Airport & NEC Perfect for Groups & Contractors!

Nothing. I didn't go in. This place is in a war zone. There were druggies loitering around outside, there was rubbish all over the street. People shouting and fighting in the street, and the place is above a kebab shop. I couldn't stay here as I felt leaving my vehicle would have been unwise and didn’t feel it was safe enough for my family. I was given the wrong code for the keysafe, and left sitting outside for 40 minutes (with my wife & kids in tow) before I decided that we couldn't stay here. I have been using Booking for about ten years, and NEVER made a complaint nor left a negative review before. Upon hearing my complaints, the owner has just said (paraphrasing) No, I've had your money, hard cheese. They have disregarded my complaints and ignored Bookings attempts at mediation. DO NOT BOOK THIS HELL HOLE.

Surrounding area, it is in a scummy estate like Shameless. Attitude of owner is abysmal. Safety & security, I feel downtown Gaza would be safer.

The beds were comfortable

There were some broken tiles, noticed some animal droppings in the cupboards in the room when we went to store bags, shower head was leaking, pipe leading from shower to sink was leaking, door frames were splitting, heating was on when we arrived, due to it being over 30 degrees this made us all uncomfortable, some of the charges on the terms and conditions were a bit excessive such as the emergency call out charge

Very clean and great location for where I needed. Could get hold of host at any time.

Nothing

it was very comfortable and nice bright everything was provided by host.Pedro was really helpful and nice ,he gave us extra time for check out.

nothing much