Hotel Kiara - Near Delhi Airport

The location was great and the staff friendly and helpful.

We really struggled with the cleanliness of the rooms.

Photos are bit misleading

Short distance from the airport. Kind people.

The images do not correspond to reality. The accommodation is quite shabby and far too expensive at 2500 IND.

Reception area. Cordial behaviour.

Room service. Food

The location was rather good - the hotel is located in aerocity on a crowded street full of hotels. It is 10-15 min by taxi to the airport. The staff was very nice and they organized transport to the airport for us. On booking it says that the transport one way is included in the rate, but when the taxi driver dropped us off at the airport he asked for payment. So I'm not sure. There was a nice restaurant 8 min walk from the hotel (Saffron Biryani). There is also a restaurant-like place in the hotel but we have not tried it. It is cheap. I guess you get what you paid for.

The hotel is dirty. The room was dirty, including doors, walls, bed, and bathroom. There was also trash probably after previous guests. There is no window in the room. We booked the room just to take a shower before our flight and for that it was acceptable. But I would not spend the night there. We have no idea where the reviews come from but for sure they are not genuine. In the halls there are some old mattresses (really dirty).

Room was very different than what’s on the sight. Ofcourse location and airport pick up worked well. But apart from that, not impressed with upkeep of the place.

Staffs are good and cooperative. Good breakfast. Location good for getting Uber and taxi.

I was informed that a free airport shuttle would be available. However, when I called from the airport around 10:00 PM to request the pickup, I was told that no vehicle was available at that time. As a result, I had no option but to book a taxi on my own and pay for the trip. This was both inconvenient and unexpected, as I had specifically relied on the assured shuttle service. Due to this, my overall experience did not feel like value for money.