Room Near City Centre Private Bath Free Parking

Nothing!!!!

Property basic. Staff extremely unprofessional! Threatening messages sent to us by them via WhatsApp in regards to return of security deposit. Even sent a screenshot to us via WhatsApp Threatening to cancel our refund if we contacted again. DO NOT STAY AT THIS PROPERTY!!!!

Good location. Comfortable bed.

TV was not in bedroom but was able to move it from the kitchen space of room. Don't think TV needed to be in kitchen space particularly as no sofa or comfy chair to sit on. Had requested room with a bath, got one with a shower, shower was good.

Free parking on a public road.

Walking up steps to the property the windows were dirty with mould. Basement windows were grim. On entering the property it was not appealing very dark and dingy. Once in the room that was a whole new ball game. The curtains were hanging off, there was a tear in the duvet cover, pulled back the duvet and there was a stain on the cover, paint flaking off the wall. No shade on the ceiling light, no cover on the extraction unit in the bathroom. There are stains on the headboard and on the side of the bed. There was debris and dirt under the bed. I am no snob but there was no way that I was going to sleep in a dirty environment. I contacted the owner explaining all this asked for a refund as I now needed to book somewhere else. They have not responded to any of my emails or messages which is just rude. I felt dirty when I left the property and gutted as this was part of a Christmas present for my partner which was ruined at this point.

A cama era confortável, o aquecedor funcionava bem, o chuveiro era forte e tinha água quente, tinha secador de cabelo e o banheiro funcionava bem.

Tinha pouco isolamento acústico e por isso ouvíamos as pessoas que passavam no corredor. O box do banheiro era muito pequeno. Não tinha uma coberta mais leve.

Comfy bed, use of a kitchen with all needed utensils etc, nice and warm, very clean inside of bedroom, ease of entry/check-in, ability to have early check in for £15.

Communal places tired, no late check-out allowed die to cleaning rotas although I didnt give much notice so may be different if I had, no mention of having to pay a refundable deposit prior to actually booking, and then the wait for this to be returned.

Quiet and comfortable

No tea/coffee facilities in room