Royal Oasis Suite at Platinum Hotel-Strip Views

Sensación de casa en una ciudad extraña

Location is great! Close to the strip but far enough off that it's quiet. Place was clean and large, kitchen and bathroom were well stocked.

The television did not work and the water was not hot for showering.

Excellent location, walking distance to the Strip

Location

There was no hot water. It would take running the shower for almost 10 minutes before you would even get luke warm. Besides that the place was great.

The appartment was a gem, and owner Patricia was very quick to answer issues we had at checking, and kept in touch through out the stay. The only negative part is the hotel staff, they really need a lesson on hospitality, but if you dont need to interact with them, that solves that issue! But again, the appartment was such a great find and location location location! If we ever come to Vegas again, will definately book this one again!

Hotel staff was rude, however you dont really need to deal with them much.

המיקום מצוין, גם החניה שמאפשרת לך לחנות באותה קומה בה אתה מתגורר ולהגיע עם המזוודות קרוב לחדר

לא היו מים חמים במקלחת בכל הלילות בהם התארחנו במלון. כשפנינו לקבלה בלילה הראשון נאמר לנו שהיות וההזמנה שלהו היא דרך בוקינג - לא ניתן לקבל שירות ישירות מהמלון ואנחנו צריכים לפנות לאיש הקשר של בוקינג. כל יצא שלא התקלחנו כל הימים בהם שהינו במלון. זה שירות גרוע ומתחמק. תתרחקו מהמלון הזה

The deck! The mattress on the bed was perfect!! Super comfortable. The floor plan had an excellent layout. The indoor/outdoor pool was great! The hot tub, too! So cool to be poolside, looking out over the city.

Chair for the computer desk - it was hard to move in and out. It would be better if it had rolling wheels. Or make it a lighter chair. :) This next part was no fault of the owner; I am sharing just because this appears to be a new thing regarding hotels, and owner-occupied units in them, so maybe this message will help others. The check in was clunky, partially due to us not understanding that hotels now offer owner-occupied (and rented) units in them. So when I booked this 'hotel room', I was not aware that I needed to do anything different when we checked in. But, the desk clerk was not aware that it was an owned unit, so it took two times the amount of time to check in, as he booked us in a different unit, and then realized where our reservations were for and had to change us. The night before our checkout, we asked the desk clerk for a late check out, and received one. The next morning I received an email and call from the owner letting me know that she (owner) needed to approve the late check out. She was very kind and worked with us and her cleaning person to allow us the late checkout.