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8.8 / 10 Guest Rating

Casa Areca, Awarded Architectural Villa located in a secured gated community, with Concierge services

PRV ALDEA ZAMA PREMIUM, MZA 03, LT22, 18-21, Tulum, mx

Casa Areca, Awarded Architectural Villa located in a secured gated community, with Concierge services - main view

About the Property

Luxurious Accommodation with Private Pool and Garden View
Experience the epitome of luxury at Casa Areca, an Awarded Architectural Villa in a secure gated community in Tulum. This stunning property features a private pool, garden view, and a spacious patio for ultimate relaxation.

Modern Amenities and Full-Day Security
Indulge in comfort with 4 bedrooms, 4 bathrooms, a fully equipped kitchen, and a flat-screen TV with streaming services. Enjoy the convenience of free WiFi, private parking, and concierge services. Rest easy with full-day security and a private entrance for added privacy.

Convenient Location and Tranquil Setting
Located just a few kilometers from Tulum's top attractions, Casa Areca offers easy access to the Tulum Archeological Site and the Tulum Bus Station. Unwind in the serene garden or take in the pool views from the terrace.

Book now for an unforgettable stay at Casa Areca, where luxury meets tranquility.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that the house is located in a gate community with new construction development could take place, due to the construction of new houses. Construction hours could be Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 8 a.m. to 12 p.m. Due to the house location cellular services can be poor depending on your carrier, but please note the high speed internet wifi is sufficient for wifi calling and video calling.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent3 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

M
MartindeDE
Verified booking
group
Standard Room
Stayed in Nov 29, 2023

"Gerne wieder"

10.0

Top Design and secured silent place

Alles in Ordnung

Helpful?
T
TerryusUS
Verified booking
review category business travellers
Standard Room
Stayed in Nov 2, 2023

"Beautiful, clean villa in safe environment. Please ensure hot water issue is resolved before booking"

5.0

This is a beautiful property in a very quiet neighborhood which felt safe, and is barricaded with trees which adds another layer of privacy. The villa was spotless which I appreciated, and had amenities such as washer and dryer with detergent to do your laundry before departure.There is also an iron, blow dryer, liquid hand soap, shampoo and conditioner, and toilet paper. You must bring your own toiletries such as toothpaste and mouth wash. It also has air conditioning at your controls. There is a terrace and day bed on the rooftop that can be used, however, there are a lot of mosquitoes so I would suggest using a lantern, coil or some sort of smoke in conjunction with bug spray in order to enjoy the terrace. You do not meet with anyone as there is a lock box in which you will find the key after entering the provided code. My friends also requested and paid for a ballon arch displaying a "Happy Birthday" sign which was so beautifully put together. If you are celebrating something, I would definitely suggest using that service. They also provide or can coordinate airport pick-up, tours, and private chefs during your stay. Upon departing, I forgot my jacket in the closet and contacted the concierge once I realized. I was already almost at the airport and so I asked if my friends who were departing the following day, could pick it up. The concierge coordinated the pick-up of my jacket with my friends and their cleaner. It was greatly appreciated.

The pool at the location was not clean and could not be used which is one of the main reasons I booked it. With that being said, every night there was a huge raccoon which paraded the pool area. It seemed very comfortable and would have probably been territorial and a scary encounter had we been able to use the pool. Upon arrival the air conditioning was not turned on so it was a bit humid, but once turned on, after about an hour, it was cool and very comfortable. We had no problems with hot water upon arrival, however the second day and onwards, only 1 out of the 4 bathrooms, provided hot water. The second day of the stay was my birthday and so I had a non-refundable $270 ATV/Zip-lining tour booked. Myself and my two guests woke up expecting to all shower in our separate bathrooms, and head off to our excursion. To my surprise, there was no hot water in 3 of the bathrooms and so we had to take turns showering which led to us missing the pick-up for the tour. It was a horrible and disappointing start to my birthday. I then had to book a different tour with another company later that day. I contacted the concierge about the issue and never received a response, although my message had been received and read which was very frustrating. For the remainder of the trip, we had to share the one bathroom with hot water which was quite inconvenient and annoying considering the cost. The shower heads in 2 of the bathrooms I desperately tried running for hot water, were also noticeably rusted.

Helpful?
A
AlexandruroRO
Verified booking
group
Standard Room
Stayed in Feb 5, 2023

"The villa with its pool surrounded by lush vegetation is a true oasis."

10.0

It’s an architectural gem.

The piping

Helpful?