Stanhill Court Hotel, a member of Radisson Individuals

Location is great for Gatwick but still very much in the country. Beautiful views and friendly staff

There was repair work ongoing which was not made clear in advance Car parking is charged at £10 per night which is storage for a country house with a huge car park. No air conditioning!

First impressions were grand but the conversion from stately home to hotel is awkward, but there are new owners and hopefully they can make some improvements. The room was comfortable and spacious but it was too hot. The new owner was pleasant but the other staff seemed inexperienced and distracted. My other comments are in the next section. I rate it highly for location but the rest is overpriced.

in many ways this felt like quite an amateur operation without the attention to detail or service that I was expecting. The room was too hot, there was no aircon, just a cheap chinese fan and the quilt was winterweight so we had an uncomfortable night. The bar was very strange, in an interior windowless room fitted out in rough timber and stone like a Swiss Ski lodge but without the skis. The main restaurant menu was only average including several curry options more suited to a pub, but the food itself dissapointing in size and flavour while the staff seemed distracted and uncoordinated missing items and bringing water to some customers and not others. I was particularly surprised to be charged £10 per night to park in a large gravel carpark, as they have ample land and parking is not in any way scarce. On top of everything else this is a very mean surcharge. So I rate it highly for location but the rest is overpriced. I hope the new owners have the experience and insight to lift the standards

Amazing view from my room (201). Really comfortable. Had a delicious dinner in pleasant dinning room. Staff very professional. Excellent value for money

Parking is extra - just include it in the overall price

Room was spacious and well decorated but no fan or air conditioning. Dinner was excellent and well,priced. Special mention for staff member Eris who gave excellent service

It took 20 minutes to check in and 15 minutes to check out with one member of staff on duty each time. The mandatory £50 deposit had to be explained to everyone including the fact that if it was paid by contactless card it would take 12 days for a refund to be issued. How can they justify that? More staff are needed at peak check in and check out times.

It's a beautiful hotel set in the countryside but close to Gatwick Airport. No noise from airport. Restaurant in a lovely room with a good reasonable priced menu. Bedroom large and spacious.

Nothing!

Location friendly staff

Wedding on and we could not access the terrace for drinks and it was a lovely evening. We were told outside was only for the wedding guests.

Very convenient for Gatwick. Check out available at 2.30am! Good good, comfortable room.

All good.

The staff were exceptionally friendly, welcoming and helpful. I had a beautiful, spacious room with every comfort and a lovely view. Dinner and breakfast were tasty and served with a smile. I would love to return for a longer stay.

Nothing

Nice location

Expensive for the food , didn’t meet expectations , breakfast was awful, really poor quality ingredients not cooked well. Also didn’t agree with having to pay for parking