Sandy Shores-Nyali, Mombasa

Location

Little more corrections in bathroom...

The location of the property was central to shopping, the beach, and other attractions.

First, the name of the property didn't match the bookings.com website. It is called Sunrise Resort Apartments and Spa. This was confusing. Second, the apartment displayed a genuine lack of care by the owner. We had to call the owner multiple times for services, like a functioning kettle, a second trash can, and it replacement of a light-bulb. The light-bulb was never replaced, and the trashcan never divered. Drink glasses were broken, knifes, rusty, drawers full of cockroaches, spoons old and unusable. The wallpaper in the master bedroom was coming off because of mold. Bathrooms were damp and lacked ventilation, fittings oxidithe or rusty. Please see a small selection of my pictures for further reference. I could share many more. The pictures on your website gave a wrong impression. I suggest you conduct quality checks of the properies you list by local consultants and unlist those like this one.