Mulberry Lodge with Hot Tub

Well furnished and decorated. Great view, very comfy stay.

Kettle was full of limescale and quilt was stained at the bottom. Bathrooms were not cleaned to a high standard either.

We stayed for the May bank holiday weekend. It was a pet friendly lodge, and you’d usually not have the cleanliness of a non pet friendly lodge but this was immaculate. Literally everything you need, other than a hair dryer 🤣 not the end of the world though. Location was fantastic, we had a lake view and it was only a short walk to the bar. Lodges weren’t too close together so you have privacy in the got tub! Rooms were huge and 2 bathrooms! Literally no complaints at all! We used the oven twice and the hob to cook breakfast with no complaints. All in all, 10/10. Thank you

No complaints.

A lovely clean & comfortable lodge. Situated not far from York.

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The lodge was very spacious and home like, the hot tub was amazing and the grounds were beautiful.

The tableware was dirty.

The area and surroundings, the staff was polite and helpful. The lodge was lovely and was decorated for Christmas, a good range of utensils for cooking. The hot tub was good.

The bed was broken in the singles bedroom, there was water in the kitchen from under the sink when we arrived. There was leftover hand soap in the cupboard that had leaked, we had to get someone out for the hot tub as it wasn't warming up and needed some chemicals as it was foaming, that was sorted straight away. There were marks on the blinds in the master bedroom bathroom, there were marks on the wall by the blind in the master bedroom. There was no vacuum to clean up, as I like to give a place a good clean before I go. I do this wherever we stop especially having children and crumbs.

Managed to book in at the time specified

Number where very hard to work out has they had all worn off fairly bad on the key safe. A year on returning to the same lodge which was rather disappointing. When arrived we found out that the lodge was up for sale and under offer. The condition of the lodge was poor with regards to lots of marks on the carpets furniture chairs and the beds were all absolutely shocking with the springs neatly sticking through the top. This was the double and both singles. This had been addressed on another review in July and was described as a matter of urgency they needed looking at. Which I 100% agree with. The pillows were very thin and had no support in them at all. The show cushions and throws were not of a clean standard with marks on them. We had booked the lodge and for 5 nights. We found there was inadequate amounts of cutlery plates and bowls for our party. We were unable to eat together due to this issue. In the fridge and freezer there was food ice cubes left by the previous visitors and also food bread tea cakes etc left in the cupboard. Which I don’t think was appropriate at all. The hot was a disappointment we had to phone someone to come and look at it twice we were unable to use it at all one day due to it not heating up advised that we would probably be able to jump in about midnight to watch stars which I felt was shocking. We didn’t allow the flaws of the property and facilities Dampen our holiday but I don’t think realistically can be called a luxury Lodge. Overall I was disappointed considering the price of the break.