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6.2 / 10 Guest Rating

Serela Riau by KAGUM Hotels

Jl. RE Martadinata ( RIAU ) No.56, Bandung, id

Serela Riau by KAGUM Hotels - main view

About the Property

Convenient Location and Nearby Attractions
Grand Serela Bandung, located in the heart of Riau district, is just a stone's throw away from the Geological Museum and Jalan Riau shopping area, offering easy access to various attractions and shopping opportunities.

Relaxing Spa and Family-Friendly Amenities
Unwind and pamper yourself at the hotel's spa or enjoy quality family time at the children’s play area. The karaoke facilities add a fun touch to your stay, ensuring entertainment for guests of all ages.

Comfortable Rooms and Business-Friendly Services
With free internet access, city views, and modern amenities like flat-screen TVs, the simply decorated rooms at Grand Serela provide a comfortable retreat. Business travelers will appreciate the business center and services like ironing, dry cleaning, and babysitting.

Experience the perfect blend of comfort and convenience at Grand Serela Bandung. Book your stay now for a memorable experience.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available
Internet access

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.2
Good57 verified reviews
AI Summary

Guests highly rate the strategic location and frequently praise the good food nearby.

Categories

Cleanliness4.8
Service6.3
Location8.3
Room Quality5.3
Amenities6.3
Value for Money5.8
Food and Beverage6.8
Overall Experience6.0

Select topics to read reviews

R
RifaidID
Verified booking
family with young children
Standard Room
Stayed in Mar 20, 2023

"Disappointing"

4.0
Helpful?
S
SabillaidID
Verified booking
family with young children
Standard Room
Stayed in Mar 16, 2023

"Passable"

5.0
Helpful?
A
AzmimyMY
Verified booking
family with young children
Standard Room
Stayed in Feb 25, 2023

"value for money"

6.0

the location is good.

the carpet and toilet a bit dirty. tv remote not working.

Helpful?
R
RadhityaidID
Verified booking
young couple
Standard Room
Stayed in Jan 31, 2023

"Very poor"

2.0

kind staff

very dirty hotel.

Helpful?
N
NorhanitahsgSG
Verified booking
family with young children
Standard Room
Stayed in Jan 29, 2023

"Very bad maintenance"

3.0

The location and the mini market next to the lobby.

Very poor maintenance! The toilet is horrible! So dirty! Toilet bowl, shower wall, shower ceiling. Water dripping from the shower ceiling! The tap at our sink nearly came off and we had to use with care. No hand towel provided too. There wasn't any fridge! I booked superior room, not standard room! And the curtains were so dusty! The breakfast was bad and the staff allowed guys to smoke inside the breakfast area!

Helpful?
R
RadhityaidID
Verified booking
young couple
Standard Room
Stayed in Jan 29, 2023

"Very poor"

2.0

kind staff

very dirty room and also the bath room

Helpful?
S
SavitriidID
Verified booking
family with young children
Standard Room
Stayed in Dec 26, 2022

"Very poor"

2.0
Helpful?
E
EmanuelidID
Verified booking
review category business travellers
Standard Room
Stayed in Dec 24, 2022

"Disappointing"

4.0

not nice

smoking room smells very bad, shower is broken

Helpful?
S
SupriidID
Verified booking
family with young children
Standard Room
Stayed in Dec 23, 2022

"Passable"

5.0
Helpful?
Y
YinidID
Verified booking
young couple
Standard Room
Stayed in Dec 8, 2022

"Poor"

3.0
Helpful?