SENSI Azores Nature and SPA

Personal plunge pools, spa, and restaurant were excellent!

The staff is amazing especially Guillaume, Pedro and Aida. We absolutely loved our stay and can’t wait to go back- highly recommended!

massage & information for daytrips was good, rooms were big incl one mini pool

the breakfast was made to order, which we didn't like as other hotels have huge buffets with lots of more choice. for the price quality this was the most disappointing of the location

Staff was helpful. Dining and breakfast was an excellent experience . Food was fresh and flavorful. Stay was very comfortable

Parking could be better for cars.

The room was huge and well appointed with a private terrace. The spa facilities are exceptional and we made good use of them as the weather was poor throughout our stay. The food & drinks were good but at the higher price end. £200 for a dinner for two (2 x 2 courses, 1 dessert, 1 coffee and drinks). Breakfast is served to the table and is delicious. Fresh juice, fruit, ham & cheese, cake & breads. Additionally, you can order eggs. There are other items at an extra charge. All of the staff were friendly and helpful. The hotel styling is stunning and the bar area spacious and comfortable. The location overlooks the sea. Free parking.

We were overcharged by £240 on our bill at checkout. It took a lot of sorting out as the lady on reception wax adamant that the hotel was correct. After asking to see the signed receipts, she eventually accepted that we had been over charged but she wasn’t at all apologetic.

Friendly and accommodating staff.