The Peat Inn Restaurant With Rooms

Easy to get to if you use a car. Small suites were well equipped and very comfortable. Breakfast is served in the suite from a limited but acceptable menu. Very convenient and comfortable way to do it. Superb dinner, very well presented by excellent staff.

Problem with the toilet that should have been taken care of before letting the room. Obvious need for some painting touch up of the decor that you would have thought would have been done during the winter quiet spell. Neither issue was expected for accommodation at this price level.

Beautiful location and the garden view is so lovely. Restaurant is the strong draw - food and service levels ( in the restaurant) are excellent

Place feels and look tired. Bedrooms in much need of a revamp and the bathroom smelt strongly of damp. Chipped grout, marks on door and walls etc Same in the bedrooms - it would not take much to touch up the paintwork and PLEASE add a few finishing touches that reflect the location - eg artwork from East Neuk. Not soulless prints on the wall that look as though they’ve been bought as a job lot for every bedroom. Service levels - no warm welcome - reception staff were standoffish. They did not engage other than to reprimand us for not handing in our breakfast order! And finally - put a bar in! Build some atmosphere- spot of background jazz, a bespoke Peat Inn cocktail. And some decent outside seating for a pre lunch or dinner drink. The garden is a little treasure. It’s not rocket science!! The entrance way of the restaurant is perfect for this - rather than being taken straight to your table. Think of the guest journey and not what you can get away with trading on your dining pedigree. To sum up needs a massive injection of personality and guest attentiveness across ALL touch points not just the food.

Well thought out beautiful apartments, lovely small touches such as bottled water, delicious chocolate brownies and port!

Nothing

First class

Nothing

The room was spacious with a lovely design making use of a mezzanine style layout. Bed was very comfortable. Shower was great and the view over the countryside was lovely. We also enjoyed the amazing restaurant as part of a birthday celebration and thought that the food was excellent, the setting fabulous and the staff were all amazing.

Nothing.

The rooms( we booked the junior accessible suite and a usual room) both were good.

We were a large party of 9 having New Years Eve meal there with the party also booking two rooms. We were advised not to take up space in the lounge when the piper was coming in to bring in the bells as our party was too large. This was rather annoying to say the least since we’d all had dinner and taken on a suite and double room. We retired to our rooms and returned just in time for the piper when my 88 year old mother had to stand because we hadn’t been permitted to sit in the lounge! Not great customer service