Cityscape in the heart of Ballston

It was wonderful to be so close to everything. It was a short Uber ride into the White House, museums, Capitol, and monuments. There is a great tropical smoothie cafe right across the street, and Starbucks 2 blocks away. Parking is underground in a secure lot, which is very nice when it is raining. We loved having the full kitchen we could have brkt, before starting our long day and evenings, when we were exhausted could fix healthy snacks for the kids. The owners were very quick to respond to any questions we had from the time we booked until we checked out. Loved having 2 bathrooms. Sped up time getting ready for 2 teenage girls.

Make sure your parking pass is always upright in your car window. They check it very closely every day.

The apartment was spacious, clean, and in an excellent location. The building itself was very nice and very close to two metro stops. We were able to secure two parking spaces (for an additional fee), which made it even more convenient for us. The kitchen was sufficient and had everything we needed. I was a little worried since there weren't any pictures of the kitchen, but it was fine.

The hosts were not responsive and didn't even seem to read my messages. The faucet in one of the bathrooms was broken and they never fixed it, or came to look at it, or really even addressed it, in spite of me asking about it several times. We didn't have enough towels and when they finally responded to me about this, they just asked me if I looked in the closet for more towels (of course I looked in the closet, it's the first place you look!). I messaged them about both of these concerns the first night and they didn't respond. The next morning they just sent a canned message that said "we hope you enjoy your stay, please contact us with any concerns". When they finally did respond to my concerns (after additional prompting from me) they just said they would tell maintenance about the faucet (they never addressed it again for the rest of our 4 night stay). Also, there was a board with nails sticking out of it by the bed one of our kids slept in. We moved it right away, but this is a weird thing to find and an obvious safety hazard. Otherwise our stay was fine, but here are some things you may want to know: - the mattresses are very firm - there is only one desk in the apartment and it is in the room with two beds and has no lighting - the blinds do not block any light, and there are no blinds in the living/dining room (there used to be, but they were broken and shoved into one of the closets when we arrived) - the dining table is tiny, there are 6 chairs in the apartment, but it would be very difficult to have 6 people dine around that table - they will only give you one key/key fob, but you can still get in and out of the garage/elevators without it, you just won't be able to unlock the apartment door if someone else has the key - many of the outlets are connected to switches, but it takes a while to figure this out and you may accidentally turn off the outlet you are using to charge your phone so be sure to double check

The location was excellent--an easy walk to the metro. There were places to eat and shop within 5-15 min walk. The rooms were large, the beds comfortable. The facility was very clean and quiet.

The facility needed some maintenance. A bathroom faucet was completely detached from the counter, window treatment was missing, the mattresses didn't fit the bedframes correctly and we were unable to adjust the temperature in the apartment. Our communication with the host went unanswered.

I liked that almost everything was provided. There are trash bags, all types of soaps, towels, towelettes, kitchenwares, spices for cooking and many more. The location is very nice. It’s peaceful. There’s no outside noises. The unit in its entirety is very pleasant.

First is communication with the host. They replied like after over 1 week from the time I paid the parking reservation. It got me anxious because Im a previous victim of car theft while on a trip and I really wanted to secure the building parking garage. Second would be the air conditioning. It was not cooling on our second night. I didn’t communicate it anymore because we just noticed it at around midnight and we’re too tired to call somebody and wait for them to come and fix it. Good thing it’s still cold outside so we’re still able to sleep. Third would be the flooring. I dont think it was mopped clean. We forgot our indoor slippers and we dont wear shoes inside (coz we’re Asians). The floor feels like it has a lot of dust on it.

it was spacious and clean.

The really loud toilet pump was a surprise but not a big deal…

The decor was impressive. It is a little more aged than the pictures but I tell you I have been in hotels more than twice the price with more wear.