Jenny Rose Cottage, Wickham Market

it work well with the job we did in the area

simple

Cute cottage, with garden. Kitchen well equipped. Bath and shower rooms. Proximity to coast

Shower could not be used. Garden and patio overgrown, needs weeding before being a nice place to sit. No pub or places to eat in town.

Our use of Rose cottage was cancelled on the morning of our first night because the property had been flooded.....We had to urgently make alernative arrangements in order to fulfil our commitment in that aea of Suffolk, that weekend.... We expected some form of communication from Bookings.com and a refund.... But nothing. Disappointing.... I would still welcome an appology and some financial consideration. David.pendle@hotmail.com

Lovely cosy cottage. With everything you needed for your stay. Lovely and clean Wi-Fi was good which is always a bonus if you have a teenager with you.

Nothing

It was difficult to find a parking space on the road outside

The kitchen could have been cleaner, in that we had to wash the cutlery, mugs and glasses before we used them. I suppose this is because the cupboards were pretty well stocked and it would have taken ages to clean everything before we arrived. Also, cleaning these items is the responsibility of the previous guests, apparently. Can't rely on people who are hurrying to leave. Finally it could be the fault of the dishwasher. We did a quick cycle before we left and had to wash several things by hand as well.

The refund

Everything. From the awful dirty smell, the questionable dried leaves and green crumbs mixed with tobacco in the gaps between planks of the kitchen table (pic 4), to the hairs and stains on the bedding, the cat faeces in the overgrown jungle of a garden. Seasame seeds scattered on the (upstairs) bathroom floor. Brown stains on one of the bedroom carpets. Cigarette butts all over the patio. The place was filthy and humid. Dead insects at the windows (pic 3). Strange white stains on the sofa (pic 1). Smeared glasses. Slippery, greasy kitchen floor. Sticky work surfaces. Hair/dust/scum on the rubber bottoms of the kitchen chairs (pic 2). We were told it was the contractors that had recently been in, but it clearly hasn't had any work done (though the place was in dire need, with exposed electrical cables in the kitchen) or been properly cleaned in quite some time. I was unwell the next day. I hope it was a stress response and not something I picked up while taking pictures of all the nastiness. I could only share 4 pictures here, so I tried to share the best!!! Ha!