Panora sea view -modern facilities walk to beach

The pools were amazing. Also the apartment was clean and had an amazing view.

There was a bit of a stench coming from the drains in the bathroom.

The gym and the rooftop pool.

The Wi-Fi was fast, but unfortunately several sites required for my work were blocked. Also we did not get a second key card until the last night. It was very annoying not being able to do things like go for a swim, or to the gym etc while my partner was sleeping, as I would have to wake them on my return to get in or lock them in there with the air con off!

Amazing view over Surin. Beautiful sunrises in the morning when awaking. With a lot of pools, a fitness centre and Sauna. A lot of staff can be used by the landlord like beach bags or mats. Great restaurants like Carpe diem, Tiki and Riverside. As well as a little breakfast guesthouse with amazing Thai coffee just a few 100 meters on the right when you leave the Mida Resort. Very friendly and willing to help hotel staff. Great food and coffee either at the MIDA GRAND RESORT.

The communication between the hotel and property owner about WIFI and how it got handled the first 3 days. We could not reach our sick daughter by Internet and/or video call to see how she is doing. Had to go to the lobby to do so, because there was no Wifi in the room. Also, side work suffered because of the missing WIFI. WIFI is a must-have if offered in the room. Which got solved on day 4 of the trip. Details: The hotel was blocking the WIFI because it was not, or was delayed paid by the landlord. Then even when the landlord paid we had to arrange again by calling the hotel so that someone comes and reset the blocking of the hotel's IT team. Otherwise, we even were not able to enter WIFI with a valid Guestroom # and password. I suggest a scheduled (SOP) template in the room or at arrival so guests have an idea of the rundown of the rental. As well as a list of the items in the property that can use and do not belong to the hotel. (SOP) Also what the hotel can be asked for and what not. (SOP) General better communication between the hotel and the landlord. It can not be that the customer has to suffer from that. Eg. Landlord provides the booking details and a deposit which can be used by the hotel. Then if the landlord really overseas to arrange the payment of the WIFI or something else for the apartment. The hotel (as the landlord allows written in advance) can use the deposit to arrange the WIFI or other property facilities. Problems solved - everybody is happy. Customer, hotel and property owner.

Nice view from the room and nice facility.

Didn’t get any wifi conection and could hear to much sound from the hallway.