Elegant Apartment w Views at Crystal City

They used a horrible AI system that give conflicting advice. Very confusing.

The whole apt was carpeted except the kitchen and was soaking wet the entire time we were there. When we went to the kitchen we often slipped because our shoes were wet.

I love the space. I love the building. I love how easy it was to pick up the keys and drop them off.

I didn't like that it was a chilly at night in the back bedroom. But there were lots of blankets available. No signs to help you find the orange parking garage.

Spacious and clean.

The plates and utensils need updating

Breakfast was not included.

Air conditioning was set only for heater and apartment turned hot. The carpet should be eventually replaced, the secondary bathroom's hot water faucet falls apart, at the beginning we had difficulty opening the entrance door lock, but resolved, otherwise the apartment was very nice and comfortable.

Location was great but more information should have been given about the extensive construction going on outside the building which created confusion getting to and getting into the building. Size of unit was very large. Accessibility to public transport and lots of nearby dining was also good. It would have helped to provide information about the access to the building from BOTH sides of the building and how to do that. We enjoyed the extra pillows and extra blankets in the unit. Having a full kitchen was helpful.

The unit could have been more deeply cleaned since it’s a very dated property. Setting expectations for your guests that this is an “economy or budget-conscience” accommodation would have set the expectation and perhaps serve you better than labeling it as “elegant.” It would also be so easy and such a minimal investment to provide things like wash cloths and hand towels, dish towels, and upgrade bath towels and bedding. Simple touches like coffee filters, extra toiletries (shampoo, body wash) would have been helpful as well.

Spacious apartment; balcony with outdoor patio furniture and a view of the courtyard; nice furnishings; having two bathrooms; having a floor fan to provide white noise at night; convenience to Metro and downtown Arlington; convenience to DCA.

Obtaining the keys was a bit of an ordeal. For starters, the concierge wouldn't allow me access to the key kiosk until I had proven my identity with Booking.com. Previously, I had submitted my identification twice - once through the mobile app and a second time by emailing to a Booking rep on the phone, who confirmed she received the document via email. Had to get on the phone with another rep after arriving at the property and make a third attempt at sending my DL. This process took about 20 minutes. After finally getting access to the kiosk, it failed to work. After making several attempts with yet another rep on the phone using multiple codes, I finally suggested that I reboot the machine. After a long pause of silence, she came back and said, "we think that would be a good approach." Thankfully restarting the kiosk fixed the problem. The delays pushed back all of the activities for the rest of the evening - dinner, work, and bed time. The shower in the master bathroom sprayed water over the top of the shower curtain and onto the mirror, the toilet, and the floor. From then on I took my showers in the secondary bathroom. Apartment was a bit dated - carpeting instead of hardwood flooring; old telephone mount in the kitchen; lighting was dim and poor for reading.

The location (10 min taxi ride to the Memorial), space and size of the condo.

I had to find a last-minute booking during cherry blossom season for a work trip. Nothing within the per diem rate on Concur was close to the meeting location, so I felt very lucky to find this apartment. It was very clean and had a comfortable, spacious layout.

I wish the A/C wasn’t centrally controlled. The building A/C doesn’t get turned on until mid-May and the apartment got up to 80°F in the afternoon. Luckily, I found a box fan in one of the closets and was able to open all of the windows to cool off for sleeping.

The lobby was beautiful and the desk attendant was very nice. I felt safe at the condo. I was also able to walk to the Amazon offices.

The HVAC did not work. The apartment was very hot. I tried multiple times to adjust the temperature but both bedrooms were 83 degrees. The kitchen was a bit dated but I didn't have to cook so no worries. Also, there were no washcloths.