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8.7 / 10 Guest Rating

Musa del Carmen By Boutique Apartments MX

15 Avenida Sur, Playa del Carmen, mx

Musa del Carmen By Boutique Apartments MX - main view

About the Property

Rooftop Pool with City Views
Enjoy a refreshing dip in our rooftop pool while taking in stunning city views.

Fully Equipped Kitchen and Modern Amenities
Our air-conditioned units come with fully equipped kitchens, free WiFi, and modern appliances for a comfortable stay.

Indoor Pool and Hot Tub
Relax and unwind in our indoor pool and hot tub after a day of exploring Playa del Carmen.

To book your stay at Musa del Carmen By Boutique Apartments MX and experience these fantastic amenities, visit our website or call us today.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Infinity pool
Free wired internet
Access to nearby indoor pool

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent131 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.0
Service10.0
Location10.0
Room Quality7.5
Amenities8.5
Value for Money8.0
Food and Beverage9.0
Overall Experience9.5

Select topics to read reviews

R
ROBERTOmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0

Muy cómodo cerca de la 5a avenida, las albercas todo bien, solo una sugerencia no teníamos como poner a checar la ropa mojada, cerca como a 4 cuadras encontramos una lavanderia

Helpful?
M
mark Sommer usUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

10.0
Helpful?
M
mark Sommer usUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

10.0

Nice modern apartments well designed and an excellent staff

Helpful?
C
Cristian EgorarAR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 22, 2026

"Exceptional"

9.0

Excelente ubicación. Las instalaciones superaron lo esperado , el personal super atentos . La unidad muy bien equipada .

Helpful?
G
Gonzalo usUS
Verified booking
couple
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0

CLEAN SERVICE ROOM EVERY DAY

Helpful?
S
SindiegtGT
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

10.0
Helpful?
F
FedericoitIT
Verified booking
solo_traveller
Standard Room
Stayed in Apr 19, 2026

"Good"

5.0

Ottima posizione, stanza carina e pulita.

Sistema di checkin macchinoso, un'ora per entrare una volta arrivati, tutto va fatto da WhatsApp su un loro link, con una persona che non parla inglese in reception e nonostante la prenotazione era già fatta e pagata.

Helpful?
D
DoloresarAR
Verified booking
couple
Standard Room
Stayed in Apr 17, 2026

"Good"

3.0

El departamento teóricamente era para 3 personas. No solo que el sillón cama estaba roto, sino que era muy chico y tampoco hubiese entrado una persona. En su reemplazo, nos dieron un colchón inflable (incómodisimo). El aire acondicionado chorreaba agua. La anafe no funcionaba. Pedí un reembolso de la mitad del dinero pagado y no me contestaron. No lo recomiendo.

Helpful?
A
AvishaycaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"אני למקום הזה לעולם לא חוזר גם הכיסא שמה היה בו מלא חלודה ואי אפשר היה לשבת"

2.0

המקום היה קרוב לבית חב״ד

היה רעש כל הזמן מבחוץ יש שמה בית שיש שמה כל לילה מסיבות ולא ניתן לישון בנוסף גם בונים שמה אז כל הזמן רעש המקלחת ממש צריכה שיפוץ הכל מתקלף בקירות וכשביקשתי גם מגבות הביאו לי אחד ולא 3 ביקשתי גם שיביאו לי מצעים להחליף וכל הזמן אמרו מחר ולא הביאו לי במשך שבועיים ישנתי על אותן מצעים

Helpful?
J
JoeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 8, 2026

"Will stay again. Definitely recommend"

10.0

The room itself was really nice Fridge,stove.microwave. Was nice to know was there incase we needed

The greeting staff or person as we walk in the property behind the desk,personality a bit rude. English and Spanish. Didn’t seem like he wanted to be there. Other than that great

Helpful?