La Perla del Duomo Apartments by Wonderful Italy

The location was really good. Plenty of restaurants around.

We were staying for 14 days , after 3rd day we stayed without water in the flat , no one really cared about it , I was begging for help , and the problem was not solved asap , we have to moved to another place when after packing all suitcases, we find out they gave us wrong address for new apartment, the right place was 40 min away from the previous place, poor communication with the team, on top of that AC was leaking in the bedroom. Very much disappointed I do not recommend Wonderful Italy.

Lokalizacja była udogodnieniem,wszystko blisko centrum, restauracje, sklepy. Apartament przestronny,duży.

Brak kontaktu fizycznego z jakimkolwiek personelem. Kontakt jedynie przez WhatsApp, na który odpowiadali następnego dnia bądź w ogóle!!! Brak wody!!!Przy takiej temperaturze było niedopuszczalne!!!! Sami uruchamialiśmy pompę,która wyłączała się co dwa dni.!!!! Karaluchy!!!!!Ogromne,wielkości palca!!! Brak szafy w jednym apartamencie, co było dyskomfortem. Ogólnie nie za czysto.

Ha un grande potenziale sia estetico che per la posizione.

Purtroppo l’aria condizionata non funzionava, nonostante abbiamo fatto presente del problema non ci è stata fornita nessuna soluzione. Abbiamo patito molto il caldo durante la notte. La pulizia della stanza non era ottimale.

Nulla

Assistenza non avuta

The location was ideal. Close to Piazza Duomo and other amenities i.e. transport, retail and eateries. The apartment was spacious and had all the basics apart from an electric kettle. This was resolved by boiling water in a pan (which is not ideal because of the hazard of handling boiling water - the pan handles get very hot). On the positive side, the rooms were clean. Plenty of wardrobe space, satisfactory bathroom, comfortable bed, hot water as required. Overall, our stay was enjoyable. Accurate information would be more beneficial (e.g. stairs) for future guests at the apartment. We would recommend this place because it is such a good location but an accurate understanding will help you make an informed decision.

Entrance to the apartment: it was not easy to unlock the doors required to access the apartment. The doors are old and the lock barrels were worn. This was resolved after the first few days when we figured out the special technique for each door. The door key to the apartment itself was no issue. Lift: This does not carry people it is only used to transport luggage. There are 75 steps leading to the apartment. Unsuitable for people with mobility restrictions. On the positive side, it's a good work out but demanding on the elderly which was the case for my friend. Noise: below and opposite was a club providing entertainment up to 3am. The noise was disruptive most nights. You will need ear plugs. It's not unusual for it to be noisy in the centre of a city however, this was a bit much.

Blzina do centar,pogled od balcony,

Premnogu vrati so klucevi,miris na vlaga

The location is very good! Carla and Giuseppe (not owners but agency officers) dealt with the problems we encountered in a very professional and polite way.

The description of the apartment omits a very important piece of information: it is impossible to get to the property by car as it is in a pedestrian area. It took longer than expected to arrive as close as possible to the gate with various suitcases, bags and kids! Once there, the sofa bed was not prepared. I was given some clean bedlinen and asked to make the bed myself. I complained as I found the request very weird. When I opened the sofa-bed, the mattress-cover was disgusting! It was more than dirty. To my surprise I was asked to use two layers of bed linen to solve the problem. I had to complain and they finally sent (3 hours later) a person to clean and make the bed. The cleaning of the entire place was questionable. I didn’t use the kitchen at all as it screamed “I am dirty”. I asked to clean the bathroom again and it was dirty. Overall, it was a grotty place. the photographs are very misleading!!!!!

All what expected according to our needs for 1 week staying. We could leave our luggage in Wonderful Italy office till late afternoon.

Extra fee for late checking in could be later than after 8 pm. Dish washing machine would be an asset.