HOLT Hotel De Mi Independencia Double Queen Room

Loved the decor. The inside courtyard was stunning. Bathroom was spacious and beds really comfortable.

Slight communication issue upon arrival (our fault, we flew in earlier than expected) - check-in is all electronic, so we had to wait a little to be able to access the hotel. However, the staff was very helpful, offered us juice and coffee while we were waiting for our room access.

The location was central, aesthetic, and within walkable distance of the main touristic spots in Oaxaca de Juaréz.

On the day of our departure, the hot water for some reason went out and one of us had to shower with cold water. Disclaimer: tourists must know about the region's water scarcity.

Beautiful boutique hotel the room was gorgeous. We walked in with our code that was sent security greeted us made sure we got into our room. Great location walking distance to everything four blocks from Santo Domingo plaza. There’s a cute lil market across the street for drinks or snacks. Also the bakery across the street is delicious. The whole hotel was spotless so clean staff was always cleaning and friendly. The free breakfast was delicious in the morning. I would stay at Holt again.

Location was fine. Facilities were clean.

The entire experience including check in and out is done on your phone. No one is present on site to assist with anything. This should be clear in original advertising of this property.

Great location, breakfast with very smart options, nice and quiet street, walking distance from most attractions, the rooms have a great size, the bathrooms are full of light and are nicely decorated, very good communication with the staff.

More info about, the cities, a map with nearby attractions and services around, like laundromat, dry cleaning hair salon, pharmacy, Taxi services around, restaurant recommendations, etc.

Hidden gem in the hear of the city. Excellent, must-to-stay there boutique hotel. Beautiful courtyard, fresh refurbished rooms, and huge, a la 5 star hotel bathroom is a firm mark of this place. Very good breakfast, with excellent display, a huge variety of available food, and a proper table setting. We will go back to this hotel.

Nothing!

Please be aware that when you arrive you need a number to enter. When you’re traveling all day and low availability for internet the last thing you expect is to need a code to come in because the door is locked and nobody answers when u knock or greets u. Basically a high end hostel. The unlocking door device needs to be powered on to enter the code. No guest service is available only a “security person” and no “lobby”. When we arrived (Friday night)we let the “security person” person the air conditioning was not properly working. They said they would have someone check on it. Nobody came by. The following morning we alerted the cleaning staff about the air conditioning not properly working. They let us know that we should message the hotel service application because the guest two days prior than us have alerted them about the air conditioner not working but it was not fixed. I messaged the property by the application. They stated they would not have the air conditioner fixed until Monday. We went through 3 nights with no air conditioning rooms are extremely stuffy since no airflow is available other than a non functioning air conditioner. Monday we left early for an excursion and arrived about 4:00 pm. We entered expecting a cool room. We entered to a hot, humid, muggy room, closed room. No message from the hotel service as to the maintenance or even an update as to the air conditioner, basically the worst night since it was a very hot day. I messaged them again only to be answered un professionally and bothered indicating the air conditioner was not fixed since they were unable to get someone to check the issue. Day four without an air conditioner at one point the air conditioner completely shut down. Tuesday we were out all day, this time the hotel finally had someone come and fix the issue. It’s very unprofessional and in poor taste to claim an air conditioner is available and not have it in a working state with guests coming in.