Costa Sur All Inclusive Classico Collection by Sonesta

Excelente servicio cumplió las expectativas

Todo bien

I enjoyed the location beach and staff

The studio room on the end of the building was very large and comfortable. Because of the Cartel problem a week before, not many guests were there and I was lucky to get an upgraded room. Thank-you! Towels were thick and soft and bed linens nice. The ability to hear the waves all night long was wonderful. The breakfast French Toast was delicious, as well as the afternoon Shrimp Quesadilla. Service around the pool was friendly, as always. The lagoon water was perfect for swimming and snorkeling. P.S. I felt perfectly safe and at home here.

Though the furnishings were somewhat outdated in my room, 601, the bathroom tiles are charming. It would be nice to have a couple of truck loads of sand deposited on the beach each year (how you could do that, I don't know), because it is hard to walk barefooted on the rocky shore and in the water. Wish you still had the pexi-glass bottomed boats to row out and see the colorful fish. Would pay a small fee to be able to use one.

The beach was nice

Noisy AC. No hair dryer, dead room phone, not resolved after 5 days of asking, minimal kitchen supplies, insufficient to prepare meals other than butter toast, inconsistent room service, inconsistent restaurant service, ( over an hour to get an English muffin with marmalade, it came with nothing), isolated, no where to walk about, patio door hard to move.

Location, staff, family atmosphere

Needs some upgrades and maintenance

Las vistas y la alberca q hicieron en el mar

the stuff are so kind and attention is good.

a lot of elderly people,i didn’t feel comfortable with that. They've been occupying the sun loungers with their things since 7am and not allowing other people to sit by the pool. This isn't fair.

Right on the ocean. Lovely pool. Seven minutes by bus into town.

Rooms could be a bit more updated and kitchenette needs a few more eating/cooking items

Room not as advertised missing fridge and microwave. Moved to a different room but not right away. Frequently no towels for the pool items on the menu unavailable for days at a time.