Legendary Lodging at the Ritz Carlton Residences Vail, A Vail Resorts Property

Muy cómodo y bonito el alojamiento. Una vista hermosa a las montañas, sin embargo las fotos no son del mismo alojamiento que nos tocó. Las camas un poco duras en todas las habitaciones y pocas almohadas. Se vende como si fuera del Ritz pero pareciera que es de otra administración.

Más claridad y mejor comunicación del host / administrador. Enviamos muchos correos que nunca fueron contestados.

Unit was clean and lux

Nothing, it was wonderful

Staff was very friendly. Property was beautiful. Our residence was well appointed, comfortable and nicely decorated.

Facilities Room size Service everywhere except reception

Reception misinformed us about the timing of the hotel shuttle to town. We were left waiting for the shuttle for half an hour on a cold night, before taking the town bus back. We left early in the morning for the airport, having informed the reception, staff the prior evening, but the reception staff on shift were not aware of this and had to scramble to get our luggage and cars ready for departure. we just made it to the airport in time to catch a flight.