Charming Central Windsor 2 Bed Cottage Private Garden Legoland Ascot Windsor Castle Thorpe Park Heathrow Airport

trampoline at the facility

“The bath screen in the property was unstable and posed a safety risk, especially when travelling with a child. The bed linen was not changed, the pillows had a strong sweat odour, and there were difficulties opening the windows. The kitchen tap was loose, as was the toilet seat, and even the stairs felt unstable. There was also an unpleasant smell lingering throughout the property

The location is great for visiting Windsor and Legoland. The house is very nice and well-placed for getting out and about. The host organised a street car park pass for us which was really helpful.

Not a problem for us, but you can't park outside the house so you need to be able to walk from wherever you park your car. The area felt safe to walk around.

The kitchen was spacious

The smell was moldy pillows stained no heating downstairs at night there was a smell of cannabis and not suitable for families

There was a trampoline in garden

carpet on the floor

Location is fantastic and communication with the owner was excellent.

Stairs are very narrow and hard to navigate.

Everything

More kitchen equipment for heating food.

Clean and beds were comfortable.

The boiler didn’t work, so no heating or hot water for a shower. My children had to sleep in their clothes to keep warm. The bathroom light didn’t work either.

Nothing

I have been using Booking.com for many years, but this was the worst experience I’ve ever had. After my family (two adults and two children) arrived at around 7:30 pm, we discovered that the boiler was not working and showed an error message. We contacted the host immediately through Booking.com messages, WhatsApp, and phone calls, but he ignored all messages and even hung up after two rings when we tried to call. As a result, we had no heating and no hot water for the entire stay. We couldn’t shower or wash ourselves and had to brush our teeth with freezing cold water. It was especially uncomfortable for the children, and our trip was completely ruined. This property lacks basic essentials and the host showed no responsibility or care. If the place is not suitable to rent out, it should not be on the market at all. I strongly do not recommend this property to anyone.

The location was good as was the the trampoline.

The property is a bit tired and is in need of some TLC. Towels smelt musty as did the beds and house. The washing machine has mold, 3 out 4 lights in the bathroom don't work, the bath shower screen is coming off the wall, the doors don't shut or lock properly and need adjusting. The carpets need a deep clean.