Mare in Centro

Cristina was very helpful

Muy buena ubicación

El espacio es chico, la cocina es una ampliación del balcón y no tiene demasiados utensilios para cocinar. Las fotos publicadas muestran un departamento distinto del que nos alquilaron, con una sola cama matrimonial

Location and proximity to the station is great

The property was central to the main shopping street and the railway station

We found the property difficult to locate at first and we were delayed in arriving at the property. The host's sister met us but was somewhat annoyed that it had taken so long for us to get to the property from the railway stn.

Beautiful apartment, great location and lovely staff. Very happy!

Bright and spacious apartment with a great view and close to the local facilities, everything is a walkable distance, great customer service

Ubicación estupenda y comodidades absolutas.

Location

The booking pictures are not the same what it is in reality. I booked this apartment because of the view and also received a booking confirmation with that exact picture on a first photo, but it was too late to look for a new apartment. When I sent a request that my check in time will be at around 10 pm, they confirmed, then on an arrival day she messaged me that it’s too late, putting me on additional stress. So I was all day sending her updates what is happening with my flight, then a total disappointment with the apartment. It is located in a very scary street. Everything is ruined. When I finally checked in, the neighbors woke me up at 11:30 pm and made loud noises until almost 1 pm. The last drop of my patience was the clogged shower. It took a couple minutes to have all water on the floor, so I had to use all towels and clean the floor. I contacted the owners at 11:55, she replied only one hour later when I already left the apartment for a walk. I messaged her one hour prior my arrival at the apartment at 5 pm. Again she replied only 35 min later. She asked if I can come and then leave and come back one hour later. I confirmed again that I will be at the apartment at 6 pm. She didn’t reply. At 5:58 I messaged her that I’m at the apartment, no reply again for 30 min. So she made me wait for 30 min and didn’t even texted me. Then at 6:24 she finally texted me that the technician will not be able to come and also told me that she can come with her husband to try to clean the drainage. So I needed to wait again? All her answers took at least 20-30 min. What do you think I’m a traveler and just need to stay and wait for her to fix the problem all day long? Then she just said that I refused her help with a husband. I’m like what? So all discussion was miserable. She made me waste my time, chatting with her all day, her reply’s were too long and at the end she said that I refused her help. Like really? This is how they treat their renters?