Hotel Paradis d'Ouvéa

Le personnel

rien

L'hôtel a subi depuis des années la perte d'attractivité de la Nouvelle-Calédonie, et les installations, autrefois magnifiques, témoignent aujourd'hui des difficultés économiques de l'établissement et la rareté des touristes. C'est assez triste, car le site est toujours aussi sublime, et le personnel aux petits soins. Un merci particulier à Thomas, le manager, qui nous a apporté toute l'aide possible lors de notre séjour : notre groupe de bénévoles venaient pour informer les populations sur les types de cancers et les traitements, dans le cadre d'Octobre Rose. Nous avions besoin d'une base confortable pour accueillir 2 professionnels de santé et 2 anciennes patientes. Le service a été irréprochable, et les chambres spacieuses, avec des lits hyper confortables.

Le restaurant. Les assiettes sont décevantes : panini, burger, wrap, frites le midi / 2 entrées-2 plats le soir / une carte des desserts bien triste... la viande est trop cuite, le poisson n'est pas celui annoncé... le petit déjeuner est aussi trop simple pour un établissement de ce niveau et de ce prix. Quel dommage !

L’emplacement est magnifique très joli paysage. Superbe chambre

Le petit déjeuner est rustique, ils annoncent des locations de vélos alors qu’il n’y en a pas, je n’ai pas demandé pour les canoës mais j’imagine. Le dimanche midi il n’y a pas de carte pour le restaurant c’est salade ou steak hachée frites

Staff were helpful in all aspects of our stay. Language was a small barrier with little English spoken by wait staff. But receptionists both could speak good English. In saying that, the wait staff were so helpful we were able to arrange coconut crab and bougna through them. The chef was very obliging and prepared the crab for us in house. Amazing service.

The hotel has seen better days and is in need of maintenance. With lack of tourists I can see there would be no funds to manage this. But the caretakers do their utmost to help if needed.

Absolutnie wyjątkowe położenie. Piękna plaża. Rajskie widoki. Zaangażowanie personelu jest bardzo dobrym elementem. Szczególnie Pani, która obsługuje recepcję. Niestety nie znam jej imienia. Pani pochodzi z Japonii. Jej postawa jest wyjątkowym elementem tego miejsca.

Hotel jest w fatalnym stanie. Wymaga bardzo szybko ogromnych nakładów finansowych. Prawdopodobnie nowego inwestora. Jest to efekt wieloletnich zaniedbań. Najprawdopodobniej to następstwa COVID i zamieszek z 2024 roku. Turyści jeszcze tutaj nie wrócili ale mam nadzieję, że to się zmieni bardzo szybko. Śniadania w obiekcie pozostawiają wiele do życzenia. Tak na prawdę to jedynie nazwa posiłku za którą nic nie idzie. Jeśli człowiek szuka odpoczynku i wytchnienia w odosobnieniu , minusy o których pisze nie są w stanie mu tego zakłócić jednak jest rzecz, która jest nieakceptowalna. Cena. Jeśli wyceniamy swoje usługi tak jak w hotelu 5* i ceny w restauracji jak w dużym europejskim miejsce z dobrymi ocenami , to musi za tym iść jakość. Pewnie nie pisałabym tej opinii gdyby właśnie nie cena. Jest absolutnie kosmiczna i niepasująca do tego miejsca. To co dostajemy w zamian na standard pensjonatu prowadzonego przez przypadkowych ludzi. Jest to jedyny element przed którym absolutnie przestrzegam. Tak niestety działa monopol. To jedyny hotel (z nazwy) 4* na wyspie.

The only less basic property on the Island

Basic, slow and lethargic service

The amazing location and view. The beautiful beach, the walk to the bridge. The room was great. The local rum! The gardener was doing a great job and as we observed was the hardest working staff member!

The room safe, (didn’t work properly and we couldn’t use it, not to mention is not bolted down), the menu was quite nice but we ordered the lobster one night, which unfortunately was overcooked. The staff whilst reasonably friendly, had zero urgency and we often had to approach them for service.

The location is spectacular. Ouvea is one of the most beautiful places I have seen. Pristine white soft sand and sea of a colour i've never seen. The lagoon opposite is beautiful but not for swimming. It is part of a UNESCO heritage site along with the nearby Cliffs of Lekiny. A tour of the island organised by the hotel took us to other beautiful spots. The hotel itself was lovely. We read comments about it being tired which i thought were a bit unfair. The aircon units were being replaced and other maintenance was happening unobtrusively. Our room was big, clean and comfortable. The beds are huge. The gardens are beautiful and very well cared for. The staff were friendly and helpful if you asked for anything. The pace is slow but after we'd relaxed a bit that was ok. The food was delicious and the cocktails strong! Most staff tried to speak English and we tried just as hard in French

Nothing the hotel could fix! New Caledonia isn't cheap so this hotel isn't either but once we got used to that it was fine. The sea was beautiful but there was no snorkelling nearby. Another note- I wish we had taken more cash for rhe excursions which are paid directly.

The location is great, surround by beaches on both sides of the resort.

The rooms smelled bad, like pee. They were not cleaned even tho they offer room service at each day they would just stretch your sheets and out new towels but not clean the room. The rooms are falling apart it need’s maintenance, the towels offered were no of good quality neither enough, Some tiles in the bathroom were literally glued with tape and you could see it, and in that area a lot of ants would accumulate. The staff was friendly but they are understaffed dinner would take too long food was not good, did not taste good , food would be served cold on your table, the staff would forget your orders, you needed to remind them all the time , serve some people on your table and others would have to wait. Breakfast buffet was another sad story. Oh and if you go out for activities and return after 2 you can’t have a snack neither lunch until they open for dinner. No food until dinner at 7 pm. Not even small dishes. That sucked the most.