Wake Up Belval

Emplacement, parking, contact avec collaborateurs, l'appartement impeccable, la super terrasse...

Rien

The apartment is exactly how you see it in the pictures and is well equipped with all sorts of comforts. It's very silent, despite construction works just in front of the building, and well lit with natural light. WiFi is fast and easy to connect to. There's a big TV screen from which you can watch most common streaming services and listen to music as well. The apartment is a few steps from bus stops and a few minutes from the train station, so very easy to move around. Plus, it has a parking spot in case of need. Contacting the property is easy and they are fast in responding, always available.

The kitchen could be a bit more equipped with a kettle and a few more pans and casseroles, also something for baking and some tupperware containers. But it's perfect for those who only need it for coffee and take-outs. The little roofed terrace and the blinders could do with a better cleaning. The common entrance door and hall could also do with better and more frequent cleaning.

Lovely large New property above super market, covered balcony

Keys to parking did not work, no offer to fix this over 2 night stay, no free street parking during week. Staff should check supplies - no soap at all, no dishwashing detergent, no dishwasher tablets, linen not prepared for sofa bed. Expensive for how far from Luxembourg.

nothing

Unfortunately, my experience was very disappointing and did not live up to the standards promised in the property description. Problems encountered: 1. Late check-in. 2. Lack of cleanliness and maintenance, as there is dust everywhere. 3. The coffee maker was not working and there was no water kettle. 4. Lack of basic supplies such as soap and a proper toilet paper holder. 5. The covers are not clean. 6. The property owner’s failure to respond despite multiple attempts to communicate. 7. Misleading information about the presence of air conditioning and fan, as neither was present, which caused discomfort due to the 30 degree temperature. In addition to the annoying sounds and prolonged construction site and heavy machinery Despite these serious issues, I have not received any help or solution from your support team. I request a full refund of the booking amount and compensation for the distress and inconvenience caused.

Location, and everything

The bed could been bigger and more firm with more pillow

Very good location, bright and comfortable apartment.