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8.8 / 10 Guest Rating

Rakuten STAY HOUSE x WILL STYLE Hagi Nishitamachi

63−1, Hagi, jp

Rakuten STAY HOUSE x WILL STYLE Hagi Nishitamachi - main view

About the Property

Luxurious Accommodation with Garden View

Modern Amenities and Fully Equipped Kitchen

Relaxing Geothermal Area with Nearby Hot Springs

Experience a luxurious stay at Rakuten STAY HOUSE x WILL STYLE Hagi Nishitamachi, offering modern amenities like a fully equipped kitchen and garden view balconies. Unwind in the geothermal area and nearby hot springs. Book now for a rejuvenating getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

If you would like a qualified invoice,please contact the property directly.This property does not accommodate bachelor(ette) or similar parties. An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent49 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the spacious family rooms.

Categories

Cleanliness7.4
Service9.3
Location9.4
Room Quality8.8
Amenities8.4
Value for Money9.3
Food and Beverage8.9
Overall Experience8.8

Select topics to read reviews

C
ChiatwTW
Verified booking
family with young children
Standard Room
Stayed in Mar 14, 2025

"Exceptional"

10.0

It is very clean

We stay for 3 days for 4 people, but the big towel is only 6, so we need to reuse them for so many days

Helpful?
K
KayleighgbGB
Verified booking
young couple
Standard Room
Stayed in Feb 18, 2025

"Awful customer service"

3.0

The house is big.

This was my worst experience in Japan. After asking a straight forward question I was messed around for some time, told I had to pay twice for my stay, and was at one point bombarded with 16 identical harassing and threatening emails in the space of 24 hours. The communication from customer service ensured I was anxious in the build up to my stay, as well as during and after it. It was an awful experience I'll never repeat. The wifi in the property is also very poor.

Helpful?
C
CathyusUS
Verified booking
family with young children
Standard Room
Stayed in Jan 26, 2025

"Exceptional"

10.0
Helpful?
B
BarbarajpJP
Verified booking
family with young children
Standard Room
Stayed in Jan 16, 2025

"Superb"

9.0

All perfect. It was my second time using this house.

The pre-registration requesting a copy of the passports online was easy but uncomfortable because it is unclear who receives those copies and will they be deleted afterwards

Helpful?
Y
YongmyMY
Verified booking
family with young children
Standard Room
Stayed in Nov 24, 2024

"Feeling Home & Away"

10.0

Feeling Home & Away. The house tastefully design with a modern touch and fully furnished with all needed essential. Check-in needed some IT savvy, iPad was given and need to fill up all individual particulars. Car park conveniently located at the house entrance. Certainly will recommend this lovely house.

Nothing

Helpful?
F
FlorianchCH
Verified booking
family with young children
Standard Room
Stayed in Nov 19, 2024

"Nice stay (whole house), good location, for 6 adults"

9.0

Very nice house, but it was a bit cold. However, after turning on the heat (also for the water) everything was fine. The beds are a bit hard, but that is personal preference.

The checkin process using the tablet provided was complicated. Most hotels only ask for one passport, here you need to scan all passports, make selfies and input the address etc. manually for all guests. Not a very userfriendly procedure.

Helpful?
B
BeatricechCH
Verified booking
young couple
Standard Room
Stayed in Nov 17, 2024

"Superb"

9.0
Helpful?
J
JeffreyusUS
Verified booking
group
Standard Room
Stayed in Oct 30, 2024

"Superb"

9.0

Location, modern & clean

The dryer didn’t work so after washing clothes we had to find a laundromat

Helpful?
F
FumiyajpJP
Verified booking
group
Standard Room
Stayed in Oct 21, 2024

"Exceptional"

10.0
Helpful?
R
RazzimyMY
Verified booking
family with young children
Standard Room
Stayed in Oct 3, 2024

"Nice little house in Hagi for a family of 6 adults"

10.0

The house is relatively new and clean. All the facilities work well. Unfortunately we arrived quite late at night and only stayed for one night so can’t really enjoyed all. There is ample parking next to it which is really helpful if you are driving. The property size is reasonable comfortable for the 6 of us.

Nothing. One of the best properties we’ve ever stayed

Helpful?