Luxe beachfront apt in nyali

The location was great and the property was very clean

The management needs to do better on managing tokens, lost power on two consecutive nights only to realize they run out of tokens. Our rental car was hit by someone while packed. Security couldn’t access the videos right away to see what happened due to some stupid rules. The hallways lighting is poor. Also cleaning can be done when clients are not home.

Horrible and deeply cruel host. Upon arrival at the apartment around 9:30pm with my family, the host refused us entry. She didn't pick up her phone or return our messages. We did not see the driver promised to pick us from the airport. She left us stranded in the middle of the night and we were left to look for alternative accommodation which we didn't find until 1am as most places were fully booked. Very unprofessional and cruel host. Do not stay here! Run! Run!! Run!!!

Horrible and deeply cruel host. Upon arrival at the apartment around 9:30pm with my family, the host refused us entry. She didn't pick up her phone or return our messages. We did not see the driver promised to pick us from the airport. She left us stranded in the middle of the night and we were left to look for alternative accommodation which we didn't find until 1am as most places were fully booked. Very unprofessional and cruel host. Do not stay here! Run! Run!! Run!!!

The service provided

Nothing made me sad or angry

The host was so welcoming and patient with us even when our flight was rescheduled. I definitely recommend this place for you and your family 🥰

Nothing they actually exceeded expectations

It’s nicely positioned for both the beach and Nyali, shops restaurants and attractions

It’s uncomfortable, ultra hard beds, hard sofas, looks great in the photos but it’s poorly finished and superficially attractive. Wiring and no lights over mirrors, very basic equipment in the kitchen, cheap and ineffective dispensers in the showers. Then the noise! Masai beach club at night, building in the day! Noisy and uncomfortable.

The property is very modern and exceptionally spacious with stunning views of the beach. We occupied two of the four bedrooms and loved having so much space with almost everything anyone would need on a holiday. The cool breeze was a huge welcome as there is no AC in the living space. The ceiling fans did help with the extreme heat. The beach is a short walk from the apartment and has a lovely atmosphere. The apartment was clean and our hostess’s looked after us very well.

I usually don’t like writing negative comments but the following did have an overall impact of our stay: 1. The mattress in the master bedroom is very uncomfortable with no cushioning support at all. It’s the first time I couldn’t sleep on a mattress. Even my friend who sleeps on a firm mattress couldn’t sleep on it. One of the mattresses in his room (front room from the entrance) had the same issue. Fortunately we were able to find a mattress to use in another room, which had cushioning support and was very comfortable. 2. The fitted sheets need to be replaced. They were very thin and didn’t feel nice to sleep on. 3. Some of the kitchenware needs to be looked as they were broken or stained chopping board. 4. Some bug spray is essential as moths and insects were often found in the kitchen.

The original location we booked was beautiful, spacious, and just a short walk from the beach. It was close enough to local bars, clubs, and restaurants to be convenient, yet far enough away to offer a relaxing escape if that wasn’t your vibe. Each room had its own bathroom, shower, and plenty of natural light. The spacious balcony overlooked the beach, and it was clear that the property was newly built. I loved the pool in the front and the gym, which was perfect if we wanted to work out.

We were supposed to arrive at our accommodations between 9 p.m. and 10 p.m., but at 8 p.m., we received a message stating that there was an issue with our original booking. We were given the choice to either cancel or accept alternative accommodations for the evening, which was frustrating. The alternative accommodation was a bit out of date; there was rust on the ceiling fan, my bed was uncomfortable, the linens needed replacing, and the power went out in the middle of the night. When I needed to get in touch with the host, I had to call her multiple times and send several texts before receiving a response. In the original accommodation, the bedroom with the two smaller beds had uncomfortable mattresses. Just like in the alternative accommodation, if you ran the AC throughout the night, the power might shut off, requiring you to call the host to add more energy to the meter. Additionally, small essentials like a bottle opener, silverware, and other kitchen necessities were missing. While things were mostly worked out with the host, her initial responses via text, though professional, came across a bit harsh.

I like the view of the beach front plusthe environment honestly I like everything