Discover Your Cozy Haven A Perfect Studio Getaway

Booked and paid, but the host decided not to answer calls or tell us how to access the property even Booking.com couldn’t get through to them

Nothing. WARNING Do not book this place,you won't get a reply it'd a scam as so many others have said on here,Booking.com needs to take this place off its site...Shameful.

I booked a room room facilities is not available. I need the refund back thank you.

Nothing

The host cancelled me as I was at the door at 6.15pm left me high and dry in Lemington NEVER use this host absolutey awful.

As the other reviews have said, this property is a scam. No one will show up to let you and they won't answer phone calls or emails. I don't know if "Discover Your Cozy Haven A Perfect Studio Getaway" advertise other properties, but Booking.com and derelict in there duty to check that the properties they are advertising are real.

There was no entry code sent for the property and therefore had to book alternative accommodation. Noone from the property responded to telephone calls, message or email

As above, no entry to property

I booked this property 14th of June by Booking.com. I arrive at 20th of June 5:30 pm they don’t have a give me to entrance pain or key also I’m trying to call property management no answer or no reply and then I wait over our then not give me answer anything finally they told me unfortunately I haven’t reservation on my name. This place are a scam. They take money from the bank and they refuse to refund my money, I haven’t stay I have all evidence and I am looking forward to take legal action if the person if the people don’t give me key or access to property how can you take your money like that? This is a scam the funny thing I was waiting two hours outside the door nobody respond to the door or no stuff coming. Check my reservations so I fully deserve to get my money back.

All the people stay in the booking.com make sure Don use this place there has scam

Never even got into the property, our staff member showed up for keys, called the contact and was ignored repeatedly The entryway was covered in dust and spider webs so doesn't seem like anyones been there in a while We had to put them up in an alternative accommodation