Casa Arkana Zicatela by Grupo Amber

Excelente casa para quedarse en Zicatela. El equipo de trabajadoras es encantador. La casa es muy bonita y todo muy cómodo!

Construcción nueva buena tamaño de habitación y buena alberca en el tercer piso

Excelente servicio por parte del personal y muy cerca de la playa

El hotel está bien. Tiene lo indispensable y es aceptable. La ubicación no es ideal, está lejos de punta 18 min a pie y de zicatela 20 min a pie. El acceso es complicado ya sea a pie o en coche. La mayoría de los trayectos los tuvimos que hacer en taxi y los taxis son caros

Great little rooftop pool! Even though the hotel was full we never ran into anyone using the rooftop apart from us. Rooms simple but comfortable, aircon was amazing. 10 min walk to all restaurants and 1 min walk to the beach. Great stay!

Habitaciones espaciosas y cama muy cómoda. Personal amable, todo muy bien

Our experience at Case Arkana was disappointing. We were placed in a bottom-floor room with no windows, making it feel like a basement suite. On top of that, there were multiple issues with our room. Upon arrival, we discovered the lock on our only entrance—a sliding glass door—was broken. Initially, they expected us to stay in an unsecured room before reluctantly moving us, only to switch us back the next day once the lock was fixed. The bathroom door was also so squeaky it would wake the other person up, and while they did repair it, the lingering toxic smell from the fix made our room unbearable for days. Outside the room, constant construction noise disrupted any sense of relaxation. The pool started off clean, but by the end of the week, it was so murky you could barely see the bottom. Overall, this stay did not meet expectations, and I wouldn’t recommend it.

Faltó el agua y la luz y eso es algo incómodo porque no hay aire acondicionado y pase mucho calor!