Da Nonna Liana - Centro storico di Lucca Wifi

Inside of the apartment was spacious clean and very nice and the location was excellent. However communication for check in was very difficult. There was a terrible sewer smell in the apartment and the linens did not smell freshly washed.

The apartment is spacious and comfortable, with a very convenient location.

There was a faint smell of dampness, and no shower soap was provided.

De locatie js heel goed, je loopt zo het centrum in. Hef appartement ziet er mooi verzorgd uit

De badkamer ruikt erg muf en het water in de douche loopt niet weg waardoor je in het vuile water staat. Bij het gebruik van de bedbank is de kamer nagenoeg onbruikbaar want deze neemt teveel plek in voor de kleine ruimte. Met twee personen is het prima, met een kind erbij is het te klein. Daarbij is de slaapkamer niet van de woonkamer afgescheiden want aan de bovenkant open. De communicatie was verre van optimaal. Er wordt gebruik gemaakt gemaakt van een chatbot/dienst waarvan je e-mails en wa berichten krijgt. Daarnaast zijn er mails en berichten en booking en berichten van een host. Dit maakt het allemaal zeer onoverzichtelijk

Posizione ottima all'interno delle mura,, comodissimo per girare a piedi tutta la città. Casa moderna, spazi studiati bene.

Un fortissimo odore di fogna/umidità proveniente dal bagno. Doccia molto bella ma i due gradini e il pavimento diventano pericolosamente scivolosi quando si apre l'acqua

We knew it was dark so plenty of lights to brighten up. The location was perfect and the washing machine was a plus.

Bathroom very dark and a bit moldy. The outdoor area needs a facelift and a table. There was no tea towel to wipe the dishes and no toiletries apart from one cake of soap and a roll and a half of toilet paper which was disappointing for a 4 night stay. When asked where the toiletries were we were told there were none so wasn’t happy with that as we had to buy them even though they were advertised as being supplied. Also no kettle, you had to use the coffee maker for hot water.

Appartamento molto accogliente e posizione comoda vicino al centro.

In bagno mancava il sapone per le mani e la doccia un po’ scivolosa. In cucina mancavano le capsule per il caffè compatibili con la macchinetta.

This apartment is in a perfect position to walk around the old town and city walls. The bed was comfortable and the kitchen was well equipped.

1. The aggressive manner of contact from Welcomely,the property management company. A few days before our stay we received a message demanding payment of €15 via a link which looked like a scam. There was no information regarding this payment which we paid. We were sent a Fast check-in link which was cumbersome to complete and also declared a credit card number was to be given to cover any damage. This wasn’t given but I finally received check in details after 9:30pm the night before we were to arrive. 2. The apartment door is VERY difficult to unlock and continued to be difficult for our entire stay. It definitely needs repair or replacing. 3. A welcome book with information about the apartment containing the wifi details, where to find things such as the washing machine for example.

Quiet property. Remodeled tastefully.