EN HOTEL Kyoto

O quarto era grande para o padrão Japonês. O café da manhã era uma sopa, salada e alguns croissants que variavam conforme o dia. O atendimento dos funcionários da recepção foi excelente! Eles nos ajudaram bastante e inclusive traduziram algumas informações para a gente, o que facilitou nossa viagem! Única sugestão seria adicionar alguma proteína ao café da manhã.

特にない

立地も良くコンパクトだけど必要な物が最低限揃ってるので充分だった。ただ水回りがちょっとカビ臭かったのが残念だった。

Room had an unpleasant smell

入口が工事をしていてわかりにくかった

ソファとかテーブルが無かったのは残念。

The male staff members were most unhelpful and some barely spoke/understood english (they felt repeating themselves without answering the question would be ok). Often they would just stand there or go about their business ignoring you The female staff was the other extreme. very helpful and very supportive. so if you have issues, talk to one of the ladies who will actually help you out. The room was a hole in the wall with uneven floors and a steep step off coming out of the bathroom. this was made worse by the step off when leaving the room. We almost fell twice in the night - they did warn us at check in but nothing prepares you for what they told us. Construction was going on so place was quite noisy and frankly they should have shut down. Pro was connection to public transportation was good and the central location. However, I wouldnt recommend/stay if I go to Kyoto again.

よかったです！

I paid and used the washing and drying machine and there were no bags to bring our clean clothes up to our room, so I went up to get a bag to put my clean clothes and some other guess just took out all my clean clothes on the dirts box where people put the dirts out for the dryer. I am a girl and a guy just took out all my clothes, panties and bars out on the open area. I went to the lobby and tried to explained the situation to the staffs and there were 4 staffs and none of them helped me. I felt super unsafe and super not happy about the services. I had never stayed in a hotel feel so insulted. I will never come back again.

C'était la deuxième fois que je venais dans cet hôtel, la première étant avec mes deux fils en 2023. L'hôtel est toujours à la hauteur de mes attentes. La chambre très agréable et propre.