Argo by Trance

Beautiful room and a great location for an early morning flight. Great food too.

We asked for a wake up call at 5am but no one called. Luckily my phone alarm woke us up. If it hadn’t, we’d have missed our flight. I think for a hotel that’s geared towards people flying that this shouldn’t have been missed. We also had to carry our own bags from our room to the car park as the helpful man who then appeared to offer aid turned up after I’d carried two large rucksacks plus three other bags up the stairs.

Close to airport. Excellent restaurant.

Old fixtures, soiled grout in tile floors, cheaper quality towels and linens, dusty/soiled corners.

The property itself was beautiful and had the potential to be a great resort. Food was decent. Staff was friendly.

Everything that could go wrong went wrong - the bathroom had a bad smell and didn’t feel very clean, the linen had very obvious yellow stains, the WiFi was not working for almost the whole time we were there, we were charged twice by the hotel. If you’re charging ~140 usd per night, you can’t have as many red flags as a 1-2 star - absolutely wasn’t worth the money and would not recommend.

basic

Location, facility, food was good. The rooms could be better designed. There is no need for an AC in winter, but the rooms don't have fan.

The issue with AC not working properly in the middle of the night and the remote control does not work.

Check in was quick when it was near midnight.

1. SMELLY ROOM: Room was initially smelling of heavy room freshener and we started unpacking. It was after 15-20 minutes that we realized that this was to hide the mouldy smell from all the wooden stuff. It was too late and we had to leave next morning - so we sprayed cologne and wanted to brave it through the night. See mould in the chair and the pelmet 2. ZERO STAR BREAKFAST: We reached for breakfast - and the room was empty except for a family of 6 grudgingly gobbling something. After waiting for 15 minutes, I walked into the kitchen to find staff. There ere two people working - and one came to offer me a limited menu (see the menu). Eggs were not purchased - so only two boiled eggs remained. No water was served … no paper napkins given … no salt/pepper on the table. I had to walk into the 'restricted' Kitchen area, find this person and request these items. 3. STALE FOOD: Biggest issue I had was that THEY SERVE STALE FOOD which is kept in the fridge for days. The sambar given to us was so stale that my wife almost puked after the first bite. I lost my appetite with the smell - and when I complained, this Kitchen guy said "Sambar is usually like that because of tamarind used in the preparation". When I pressurized, he sheepishly kept quiet and went back to the kitchen. My wife was ill for the rest of the day - spoiling the Goa Mood. (See the spat out idly in the plate - sambar was moved to next table because of the stink) 4. INDIFFERENT STAFF: When I complained to the reception while checking out - there were no statements of defence and neither was there any statement of apology. I was handed a form and asked to fill it up because some guy at the reception would take it up with the highest management - because "these things should not happen" 5. UNCLEAN AND UNKEMPT: Room has two balconies both dirty and not cleaned for days. The tree branches were growing into the verandah - and the leaves were full of dust.

Location and service people.

Breakfast have little variety and food is costly

Nothing as such, just ok

No proper system at reception and billing, room phones donot work, hot water in bath wasn’t coming in the room