Forbes Wood Park Lane

The view. The host DERICK (Y.H SUITES) was a disgrace. There were still people staying in the condo when the guests (my parents) arrived. Since my parents arriving early morning 1am of December 19, I booked and paid from December 18. Derick (YH Suites) the host can’t be reached and my parents waited for 2 hours at the lobby since the reception can’t let them in because Derick doesn’t have any endorsement about the booking. And they can’t let my parents in because they’re still people staying in the unit . I have to checked-in my parents to a nearby hotel for a day, which I didn’t even get compensated from YH Suites. When we finally got a call from Derick that we can check in, the unit was very dirty, there are still dishes at the kitchen and water in the washing machine from the previous tenants. The beddings are not made and the toilet is dirty. We requested for a cleaner but we were advised that cleaning is only available after check-out. In total of 19 days stayed in that property, no cleaners and never heard anything from the host. At 5am the last day of stay at the condo, Derick message me if my parents already checked out, even though the check out is still at 12noon. DERICK (Y.H SUITES) is a disgrace to the image of other fair and honest Airbnb hosts to the local or foreign tourists who experience a lovely stay at BGC .

The condo is dirty, cracked doors and not well maintained.